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Amgen Sr Associate IS Analyst in Warsaw, Poland

Qualifications & requirements :

  • Experience in a similar role

  • Degree qualification, or equivalent in Computer Science

  • ITIL V3 Foundation Certified

  • Strong skills in Microsoft Windows platforms (Windows 7, Windows 10)

  • Strong knowledge of Microsoft Office products (Office2016, Office365, One-Drive etc.)

  • A good working-knowledge of Microsoft’s Active Directory and Exchange principles

  • Strong skills in an ITSM platform for Incident / Asset Management and Service Requests

  • Familiarity with the ServiceNow ITSM application advantageous

  • Mobile Device Management Concepts

  • Familiarity of AirWatch’s MDM Solution advantageous

  • Project Management skills

  • Vendor Management

  • Excellent written and verbal communications

  • Ability to translate technical issues into business-language, at various levels

Responsibilities :

  • Local lead on the management of:

Asset Management of Workstations / Mobile Devices / Tablet Computing

Software license management

Procuring new equipment

Managing roll-outs & upgrades

New Starter process

Assisting with troubleshooting when required by Global teams

Implementing Policies & Procedures

Providing support to new-starters through IT inductions

  • Accountable for localized IS Services across Poland, Russia and Czech Republic

  • Provide project management coordination and oversight for IT initiatives

  • Create roadmaps for any localized IS services

  • Represent the IS Security team locally in response to security threats and promoting security awareness throughout the business

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.