Amgen Sr. Associate Compliance - Business Conduct Hotline in Thousand Oaks, California

In order to promote a culture of ethics and compliance, Amgen has established various ways for individuals to raise matters of concern regarding the conduct of Company officials, or ethical, legal or other issues related to the way the Company is conducting its business. One such source of reporting is the Business Conduct Hotline. However, regardless of reporting channel, reports and concerns are ultimately tracked through an integrated incident management capability.

This role reports to the Business Conduct Hotline and Incident Management Program lead within Amgen's Worldwide Compliance and Business Ethics department. The role requires a high-level of discretion and sensitivity, and involves significant database maintenance and report generation.

This individual will be responsible for the day-to-day handling and management of reports submitted to the incident management tool, including those received through the Hotline; assist with internal user access, permissions and questions regarding the incident management tool; and interact with the vendor to troubleshoot system issues.

The role will also involve developing and building reports, including the creation of trend analyses and dashboards, in order to provide meaningful data metrics and interpretation to colleagues and leadership. As business needs mature, it is important that the solution used to support the Business Conduct process be maintained accordingly. Therefore, this role will represent the user community and partner with Amgen vendors and the internal technical team on solution lifecycle activities.

Basic Qualifications:

Master's degree

OR

Bachelor's degree and 2 years of Compliance, Regulatory or Legal experience

OR

Associate's degree and 6 years of Compliance, Regulatory or Legal experience

OR

High School diploma / GED and 8 years of Compliance, Regulatory or Legal experience

Preferred Qualifications:

  • Strong technology skills and comfort using various systems, including Excel (especially pivot charts, formatting, and chart-building), web-based tools including SharePoint, and technology tools (e.g. SFTP/MoveIT platforms, Tableau, SAS, etc). Experience with analytics-based technology is preferred.

  • Solution lifecycle skills including business analysis and project management, including requirement gathering and prioritization, business process gap analysis and diagraming, developing and maintaining SOPs and user manuals, solution testing and issue troubleshooting, communicating to stakeholders (users and management), and business roadmap development.

  • Project management and organizational skills in order to effectively track and manage the volume of reports submitted from both inside and outside the US.

  • Ability to be flexible and to quickly analyze a situation in order to adapt to a constantly changing environment, have a strong attention to detail, and the ability to work independently, efficiently, and with minimal supervision

  • Ability to be discrete and to maintain a high level of confidentiality

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.