Amgen Senior Manager, Strategic Planning & Operations in Thousand Oaks, California
The Sr. Manager, Strategic Planning & Operations (SP&O) reports into the Executive Director GPO National Account Management/Oncology Key Account Management and is responsible for the development, coordination, and measurement of strategic programs, productivity activity, and monitoring budget/expenses for the organization.
Additionally, the SP&O leads development of executive presentations including quarterly business reviews, acts as lead facilitator of senior level meetings, is responsible for goal setting and tracking deliverables , deploying communications, and special department process improvement initiatives and project management.
Roles & Responsibilities:
Supports OKAM leadership team in developing and administering team operating model and business cadence
Collaborates on implementation of key account tracking and results/performance measures
Develops and coordinates OKAM team quarterly business review process
Coordinates account management training programs and semester meeting planning
Drives sharing of best practice process to enhance account management performance
Generates detailed monthly reports on current key account challenges and opportunities supporting executive management briefings
Makes recommendations to management on improving account management effectiveness
Represents the department in working cross-functionally with field and home office teams
Collaborates with Finance Department and Brand Team on the annual budget/LRP process
Strategic/financial/tactical KPI development/tracking
Analysis of customer brand/competitor performance, as well as contract performance
Doctorate degree and 2 years of sales, sales ops and/or marketing experience
Master's degree and 4 years of sales, sales ops and/or marketing experience
Bachelor's degree and 6 years of sales, sales ops and/or marketing experience
Associate's degree and 10 years of sales, sales ops and/or marketing experience
High school diploma / GED and 12 years of sales, sales ops and/or marketing experience
Strategic planning and analytical experience
Strong business analysis skill and financial acumen
Strong ability to translate complex data/information into simple, actionable insights
Exceptional project management skills
Proven ability to drive cross-functional partnerships, execution, and results
Strong communication and matrix management skills including key partnership with Finance, US Value & Access, BAI, Global Marketing, Medical, among others will be paramount.
Solid understanding of the US payer environment including the ability to factor government and commercial payer insights into strategic and operational brand plans
Strong interpersonal skills with demonstrated ability to work effectively across the matrix
Excellent written, analytical and oral communication skills
Very strong PowerPoint and Excel skills, including direct experience using these skills in professional setting
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.