Amgen Senior Manager Clinical Supply Chain in Thousand Oaks, California
The Senior Manager Clinical Supply Chain reports to Director Clinical Supply Chain Management:
Managing department to ensure efficient and effective demand and supply planning operations for clinical supplies.
Building and maintaining a professional well-functioning team by providing leadership, guidance and direction
Establishing effective cross functional working relationships within Global Clinical Supply Chain Management, with peer groups in ABR and ATO, with Clinical QA, with relevant contacts in Global Development Operations, Global Early Development, Regulatory Affairs, Global Development Site Operations, DPAP.
Establishing knowledge base for systems (ERP, IRT, Forecasting) used in GCSCM, and how these interact with in-and external systems
Responsibilities (what does this role do)
Manages team of planners that conduct Demand and Supply Planning for clinical trials managed by Amgen.
Guided by general policies and management guidance, independently determines approach to managing daily operations and product budget
Accomplishes results through coaching and directing professional team members. Is responsible for staff development, ensures team members receive the appropriate and timely training, allocates resources and is responsible for organizational efficacy.
Contributes to clinical supply chain strategy, midterm implementation plan and departmental goals. Translates these into actionable sub departmental and individual goals. Applies the MAP philosophy, tracks progress of team members on projects and goals, provides feedback, prepares and performs individual performance reviews
Is accountable for monitoring the operational and tactical clinical supply planning performance, using appropriate key performance indicators. Provides guidance and technical advice and becomes actively involved as required.
Ensures that all recurring critical processes (i.e. forecasting, inventory management, reporting) are performed in a timely and efficient manner.
Interprets, translates and integrates policies into effective processes and procedures. Seeks continuous improvement, develops and communicate process and documentation improvement initiatives.
Manages the relevant interfaces between the internal and external functional groups involved in the clinical supply chain. Works frequently and closely with peers, partners, ATO counterparts and Development/ MA customers at various management levels to set standards, identify and prioritize initiatives/projects and set project time frames.
Monitors compliance with agreed processes and procedures. Ensures process documentation is kept up-to-date.
Authority (what does this role control)
Hiring and development of staff, within the budget guidelines
MAP process for subordinates
Inventory levels per GCSCM strategy
Assignment of direct reports to clinical studies, projects and tasks
Policies and procedures as they pertain to the planning function
Product budget for assigned clinical programs
Outputs (what does this role need to deliver)
Appropriately staffed, motivated & qualified team
MAP documentation and periodic reporting of performance metrics
Adequate planning of clinical supplies to ensure timely study starts and ongoing resupplies per subject enrollment plans. Failure to achieve results causes critical delays in management of clinical trials and could harm patients.
Efficient (cross functional) processes aligned with global standards & expectations
- Willing to travel (up to 10% of time)
Doctorate degree and 2 years of logistics, business administration or life science experience
Master’s degree and 6 years of logistics, business administration or life science experience
Bachelor’s degree and 8 years of logistics, business administration or life science experience
Associate’s degree and 10 years of logistics, business administration or life science experience
High school diploma / GED and 12 years of logistics, business administration or life science experience
2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
Bachelors or Master’s degree or equivalent in logistics, business administration or life science.
At least 6 years’ experience, preferably in the pharmaceutical industry, with an understanding of demand, supply chain & logistics principles and clinical development processes.
At least 3 years of supervisory experience
GMP knowledge and understanding of pharmaceutical regulations
Experience with ERP systems/ methodology
Experience in project management
Advanced experience is MS Office applications
Experience in Planning applications
Experience in working in a cross functional, international environment
Fluency in English, both in oral and written communication
Strong coaching & management skills
Strong communication and presentation skills (verbal & written)
Sound relationship management and organizational skills
Results oriented, strong adherence to timelines
Able to work under pressure
Initiator with analytical and problem solving skills
Cross functional process-oriented
Perseverant person, able to get people to participate and follow procedures
Understanding of capacity / resource management
Self-leadership & motivation
Role model for Amgen’s Values & demonstrates leadership practice
Team player in cross functional and international setting
Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.
Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.