Amgen Senior Manager Access Marketing Out-of-Pocket Support in Thousand Oaks, California
HOW MIGHT YOU DEFY IMAGINATION?
If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.
What you will do
Let’s do this. Let’s change the world! In this vital role the Senior Marketing Manager of Out-of-Pocket (OOP) Support is part of the Affordability team and reports to Patient Access Capability Director.
You are responsible for strategy, development, and ensuring affordability and access to therapies through the management of various patient Affordability programs enabling patients to get started on the prescribed treatment as quickly as possible.
Relocation benefits available. Remote workers will be considered.
Responsibilities for this role will include the following:
Develop and execute patient OOP-specific strategies for short and long-term affordability solutions, including completing goals and priorities to accomplish and measuring and tracking success
Lead, supervise, and foster the career development of the Affordability team
Manage copay and coinsurance programs that provide patient cost-sharing assistance, including method of grant issuance
Find opportunities for bridge programs to provide access to therapy while BV occurs to ensure the patient treatment is started quickly and is uninterrupted; coordinate transition from bridge program to insurance coverage
Ensure appropriate support patients whose benefits require a prescription switch with solutions that facilitate a smooth transition and reduces gap between treatments
Identify appropriate offerings of clinical trial options that provide starter therapies to patients and ensure no gap in treatment during coverage transition
Collaborate with Hub vendor (via regular meetings, reports, and other communications) in establishing SOPs for patient affordability and access support service offerings (including identification of points of entry)
Supervise development and execution out of pocket support resources including relevant trainings
Work cross-functionally with other business units as well as internal partners to ensure maintenance of Amgen legal, regulatory, and compliance standards
Serve as an advisor for OOP Support for every brand
Evaluate opportunities across the entire PSP portfolio
Remote applicants will be considered
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek will have these qualifications.
Doctorate degree and 2 years of marketing, process and/or business operations experience and/or business experience in a role aligned with a marketing/sales commercial organization
Master’s degree and 4 years of marketing, process and/or business operations experience and/or business experience in a role aligned with a marketing/sales commercial organization
Bachelor’s degree and 6 years of marketing, process and/or business operations experience and/or business experience in a role aligned with a marketing/sales commercial organization
Associate’s Degree and 10 years of marketing, process and/or business operations experience and/or business experience in a role aligned with a marketing/sales commercial organization
High school diploma / GED and 12 years of marketing, process and/or business operations experience and/or business experience in a role aligned with a marketing/sales commercial organization
Self-starter, ability to work under limited supervision and coordinate multiple projects
3 or more years working closely with marketing, compliance, healthcare company or related experience
Experience with customer service / call center operations
Experience working with copay or patient support programs
Confidence in working with various levels of staff
Experience leading or being a part of a cross-functional project team
Experience working with key internal or external partners, establishing, communicating and leading teams to timelines and project targets
Experience critically evaluating process and establishing creative solutions
Advanced skills with Excel and PowerPoint
Utilization of Project Management tools, methodologies, and practices
Strong project management skills, lead and run projects from concept to completion in a matrix and, at times, ambiguous environment
Strong verbal and written communication skills; ability to clearly and successfully present information
Quick learner, proactive, takes initiative, goal oriented and results driven
Strong interpersonal skills, negotiation skills, active listening, and relationship management skills
Ability to influence others while fostering a value-based environment of high performance and fairness
Demonstrates creativity and foresight in anticipating and solving complex project issues
What you can expect of us
As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.
Vast opportunities to learn and move up and across our global organization
Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
for a career that defies imagination
In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
Equal Opportunity Statement
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.