Amgen Jobs

Mobile Amgen Logo

Job Information

Amgen Senior Instructional Designer/Human Factors Engineer in Thousand Oaks, California

HOW MIGHT YOU DEFY IMAGINATION?

You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

HOW MIGHT YOU DEFY IMAGINATION?

You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Senior Instructional Designer—Human Factors Engineer

Live

What you will do

Let’s do this. Let’s change the world. In this dynamic role, you will help guide instructional design activities for the development of Amgen drug products, drug delivery devices, and related systems. Responsibilities include:

  • Collaborate with marketing, engineering, quality, risk management, manufacturing, and regulatory team members to create innovative and intuitive-to-use instructional and labeling materials through the application of human-centered design methodologies and human factors engineering.

  • Assure brand-centric aesthetics and user-centered design are applied consistently across the entire drug product portfolio.

  • Plan, design, and implement instructional design and labeling materials in support of human factors engineering studies according to current regulations and guidelines within the medical device and biopharmaceutical industries

  • Responsible for the management and all aspects of digital assets and developing and maintaining traceability records for changes over the evolution of the instructions.

  • Creation of design requirements, packaging requirements, training requirements and use instructions, as well as supporting design validation and clinical studies associated with regulatory submissions.

  • Labeling and instructional materials meet user needs and have been designed to ensure safe and effective use;

  • Outputs map to user needs, the context of use, task analysis, and use related risk assessment documentation;

  • Digital assets are handled and traced throughout design-testing iterations; and

  • Outputs meet the current US and global instructional and labeling regulatory requirements.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Instructional Design professional we seek is a collaborative partner with these qualifications.

Basic Qualifications:

  • Doctorate Degree OR Master’s degree and 3 years of Instructional Design or related field OR

  • Bachelor’s degree and 5 years of Instructional Design or related field OR

  • Associate’s degree and 10 years of Instructional Design or related field OR

  • High school diploma/GED and 12 years of Instructional Design or related field

Preferred Qualifications:

  • Master's degree in Human Factors, Human-Computer Interaction, Communication Design, or Cognitive Psychology, and 6+ years of business experience, working in development organizations

  • 4 or more years working in the development of medical device and/or pharmaceutical industries

  • Excellent organizational, technical problem solving, design and communication skills (written and verbal).

  • Able to work in teams, to adapt to a constantly evolving environment, and to lead internal designers and external design consultants

  • Excellence in visual design to promote quick and easy identification of crucial information, accurate flow of information, critical information to perform tasks while framing expectations to facilitate use, promote understanding and lessen the cognitive burden on users

  • Strong graphic design, page layout, illustration, typography, and instructional design skills

  • Proficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop) and preparing artwork for printing

  • Experience handling digital files and assets, and maintaining traceability records as instruction files change during a human-centered design process

  • Experience working directly with customers to capture, synthesize and convert user research into concepts that differentiate products in the market

  • Ability to develop and evaluate new product features, user interfaces, and ergonomic designs, and ensuring customer happiness

  • Knowledge of relevant human factors regulations, standards, and guidelines for medical devices and pharmaceutical labeling and packaging

  • Subject matter authority of principles and industry application of Medical Device and healthcare regulations for combination products and medical devices

  • Ability to converse technically with mechanical, electronic, software, clinical, regulatory, and quality engineering subject areas

  • Proficiency using low- and high-fidelity prototypes to identify and eliminate potential use errors early in the development process

  • Time management, decision making, presentation and organization skills

Thrive

Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

  • Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey

  • A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

  • Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.

DirectEmployers