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Amgen Senior Associate Systems Analyst - Supply Chain in Thousand Oaks, California

We are looking for a technical business analyst to join the Operations Information Systems (OIS) team within Information Systems (IS).

You will handle and maintain the systems supporting the labeling and artwork areas of Supply Chain.

Systems Analyst role overview:

The role is dedicated to implementing a new artwork management system and integrating into the existing Amgen eco system. You will be responsible for presenting and collaborating across different IS teams to analyze business needs and develop solutions. As a successful System Analyst, you will lead the overall operation, development and maintenance of specific services within the IS team and will develop experienced domain knowledge in the assigned area. This role will include analyzing business requirements, support, release management, maintenance of documents, and tracking and managing change tasks or incidents for all the applications in the artwork management landscape.

Role Responsibilities:

The role requires the aptitude to learn a complex business domain quickly and the agility to respond to rapidly evolving internal and external requirements. The ability to be organized, communicate clearly, and focus on detail will be essential. This role specifically will cover:

  • Oversight of services supporting the Artwork team within Supply chain

  • Supports global, regional and local Operations IS projects, liaising with colleagues locally and globally

  • Partner with others and technology resources to elicit, analyze, translate, and document business requirements into functional and non-functional requirements and design

  • Analyzes, documents and tests program development, logic, process flows and specifications.

  • Understands the System Development Life Cycle, Agile development methodology and regulated system validation standards (GxP)

  • Executes testing including test data setup, test script authoring/review and defect analysis

  • Partner with business resources to conduct user acceptance testing.

  • Maintains knowledge repositories and other supporting documentation

  • Prepares for and ensures that documentation stands up to audits and inspections; provides further documentation as necessary.

  • Act as an IS business partner for the Artwork business functions, understanding business requirements and act as a point of critical issue for support issues.

  • Travel domestic and international up to 10-15%

Basic Qualifications:

Master’s degree


Bachelor’s degree plus 2 years of information systems experience


Associate’s degree plus 6 years of information systems experience


High school diploma / GED and 8 years of information systems experience

Preferred Qualifications:

  • Demonstrable experience in Information Systems and Business Analysis

  • Excellent written, verbal, and presentation skills

  • Possesses strong learning agility and technical know-how - ability to breakdown complex topics issues and into actionable plans for team execution

  • Desire to work with a truly multifaceted and exciting team, with a “roll-up your sleeves” approach

  • Outstanding interpersonal skills, including a natural ability to convey complex technical topics to diverse audiences

  • Excellent critical and analytical thinking with solid attention to detail

  • Knowledge/experience in supply chain / packaging / labeling / artwork business functions

  • Proficiency in one or more of the following: Labeling and artwork management applications such as Esko Web Center, Document management applications such as Veeva Vault, Amazon Web Services (AWS), Tableau, XML, MS-Office, Agile methodologies

  • Ability to travel domestic and international up to 10-15%

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and uses its expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. The Research organization is the innovation engine discovering and developing next generation of innovative medicines to meet unmet medical needs.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.​