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Amgen Senior Associate Software Engineer - Salesforce in Thousand Oaks, California

In our mission to serve patients, speed is absolutely critical. We’re rapidly expanding our hiring initiatives and are excited to unite with the most passionate and forward-thinking scientific minds who want to join our team – working toward our mission of advancing high potential programs for patients around the world.

Amgen is seeking an experienced Senior Associate Software Engineer to join the multi-site Research & Development Informatics organization. The ideal engineer will have a passion for designing, building and maintaining salesforce applications to support critical business functions. The individual will work with the Senior Manager of Development IS and will work out of Amgen’s Capability Center in Tampa, FL. Development IS team supports Clinical Trial Design and Management and Clinical data Management globally with innovative IS solutions to accelerate and grow Amgen’s pipeline of bio pharmaceuticals. Our success in Information Systems is motivated by our dedication to the IS Vision to accelerate growth through technology and informatics.

Our focus is to:

Unlock knowledge and data for faster innovation. Create new value with compelling, consumable and resilient technology. Enrich Amgen's engagement with patients and the healthcare community

Successful candidates will have:

  • Experience designing, developing and documenting Salesforce applications to requirements following standards and processes.

  • Experience modeling new custom objects and fields to support business requirements including building custom applications using APEX, JavaScript, Visual Force, AJAX, HTML, CSS

  • Hands-on experience with development of integrations and APIs using enterprise integration patterns and frameworks

  • Good understanding of Microservice design patterns

  • Experience with HTTP APIs and RESTful web services and programming skills using J2EE Design patterns, JMS, SOAP/REST web services

  • The ability to contribute in a collaborative and fast paced environment

  • Experience working within an agile project management structure

  • Ability to work in a highly regulated environment

  • Deep understanding of integration technologies and practices as well as the business acumen to develop overarching system designs

Responsibilities

  • Contribute to the platform vision advising stakeholders on use of Salesforce technologies

  • Work in an agile team to mature platform capabilities though backlog grooming, sprint planning and other agile ceremonies

  • Provide guidance on application and integration development methodologies, architecture standards, functional and technical solutions, environment management, testing, and platform education

  • Work hand in hand with cross-function teams to provide solution architecture guidance and support and conduct code reviews to ensure required platform standards are met prior to deployment.

  • Solve key implementation and post issues and demonstrate ability to work towards successful resolution

  • Develop integration standards and system integrations between Salesforce platform and other parts of Amgen's ecosystem

  • Review releases and roadmaps from Salesforce and evaluate the impacts to current applications, organizations, and solutions

  • Develop and support platform admin activities including data integrity, user account maintenance, reports and dashboards, and workflows

  • Negotiate solutions to complex problems with both internal teams and third-party service providers

  • Build relationships and work with cross-functional teams; contribute to broader goals and growth beyond the scope of a single role

  • Communicate and lead platform changes including upstream and downstream impact (from Salesforce) to appropriate partners such as project teams and user groups

  • Deploy applications into a secure and scalable production environment and help teams understand production landscape, integrations, and release processes

  • Provide guidance on modeling of new custom objects and fields to support business requirement as well as supporting product teams with best practices for custom applications using APEX, JavaScript, Visual Force, AJAX, HTML, CSS

  • Develop test classes and automation to validate business logic and avoid production issues

Basic Qualifications

Master’s degree

OR

Bachelor’s degree and 2 years of Information Systems experience

OR

Associate’s degree and 6 years of Information Systems experience

OR

High school diploma / GED and 8 years of Information Systems experience

Preferred Qualifications

  • Proven ability to analyze, design, and optimize business processes via technology and integration, including leadership in guiding customers and colleagues in rationalizing and deploying emerging technology for business use cases

  • Experience managing platform operations and troubleshooting of complex environments

  • A thorough understanding of web services, data modeling, and enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM)

  • Release management experience in complex environments where a release may touch several environments, enterprise integrations, and rely on declarative as well as programmatic solutions

  • Demonstrably excellent, context-specific and adaptive communication and presentation skills across a variety of audiences and situations; established habit of proactive thinking and behavior and the desire and ability to self-start/learn and apply new technologies

  • Experience working as part of a Salesforce implementation project - contributing to the design and build phases

  • Salesforce Health Cloud, Service Cloud and Sales Cloud experience. Marketing Cloud a plus.

  • Salesforce Admin and Platform Builder certifications

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by developing innovative human therapeutics. Amgen focuses on areas of high unmet medical need and strives for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. At Amgen, our mission is simple: to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.

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