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Amgen Manager, Patient Data Management in Thousand Oaks, California

HOW MIGHT YOU DEFY IMAGINATION?

You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Manager, Patient Data Management

Live

What you will do

Let’s do this. Let’s change the world. As a member of the Commercial Data and Analytics team, the Manager, Patient Data Management, reports into the Commercial Patient Data Management Lead. This role will be responsible for carrying out the Patient Level Data analytics strategy for the Commercial organization. This person will be responsible for working across multiple Amgen functions such as Commercial Insights, Value and Access Patient Access, and Value and Access Payer Analytics to build and support Patient Support Program analytics and reporting.

  • Implement Patient Support Program analytics across Amgen brands to track the patient journey through Amgen’s Patient Support Programs such as Copay and Call Center

  • Partner with Patient Data Management (PDM) team members on the data requirement gathering process for onboarding new patient support program data and updating existing patient support program data

  • Ensure compliant use of patient level data for analytics and reporting, ensuring adherence to all Amgen privacy and Compliance SOPs for data assets

  • Build and maintain cross brand Patient Support Program reports for business collaborators to track service performance and identify areas of improvement in the patient experience

  • Cross-Functional collaboration, including but not limited to Commercial Insights, Value & Access Patient Access, Value and Access Payer Analytics, Privacy, Compliance, and Legal

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The patient data professional we seek is a self-starter with these qualifications.

Basic Qualifications:

Doctorate degree

Or

Master’s degree and 2 years of analytics, sales and marketing operations and/or value & access experience

Or

Bachelor’s degree and 4 years of analytics, sales and marketing operations and/or value & access experience

Or

Associate’s degree and 10 years of analytics, sales and marketing operations and/or value & access experience

Or

High school diploma / GED and 12 years of analytics, sales and marketing operations and/or value & access experience

Preferred Qualifications:

  • Bachelor’s degree

  • 8+ years of experience in analytics, sales and/or marketing operations, value & access or a related field

  • Direct experience with patient support programs and affiliated data

  • Excellent communication (oral/written) skills, including interpersonal skills to cultivate collaboration and success in a highly matrixed environment

  • Strong project management skills, lead and manage projects from concept to completion in a matrixed and, at times, ambiguous environment

  • Demonstrated self-starter, ability to work under limited supervision

  • Analytics using SQL or relational database experience must, R, R Shiny or Tableau experience preferred

  • Strong negotiation skills, active listening, and relationship management skills

Thrive

Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

  • Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey

  • A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

  • Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.

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