Amgen Senior Associate Benefits - Health and Welfare Programs in Tampa, Florida
Amgen is seeking a Senior Associate Benefits - Health and Welfare Programs administration to join the Employee Services organization and will be responsible for interacting closely with colleagues in Human Resources and Finance providing quality services to staff internally while collaborating with external partners to ensure compliant administration of Amgen's US health and welfare benefits. The Senior Associate will be responsible for managing the US annual enrollment process, including system set up with vendors.
The Senior Associate Benefits Administrator will report to the Manager, U.S. Benefits Operations based at Amgen's Capability Center in Tampa, FL. At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.
Employee Services group is a newly formed organization intended to provide a more cohesive employee services delivery model. Our service scope includes a wide array of employee touching corporate services ranging from; Staffing Operations, Benefits Administration, Payroll, HR Technology, Learning Operations, Mobility, Travel, Expense and Meetings Management among several others. By bringing these services and activities together under one organization, the Employee Services team aims to improve collaboration, share best practices, innovate and streamline processes in these areas for the entire enterprise.
Responsible for interacting closely with colleagues in HR and Finance providing quality services to staff internally while coordinating with external partners to assist in ensuring compliant administration of Amgen's US health and welfare benefits.
Responsible for coordinating the US annual enrollment process, including system set up organization activities with vendors. Key Activities for the Associate include:
Implements changes in benefit policy
Maintains US benefit documentation updating policy and programs supporting Center of Excellence teams
Oversees and Maintains User Acceptance Testing with outsourced vendors
Coordinates compliance filings (5500s, etc.)
Executes associated audits (SOX etc.)
Maintains updates on desk procedures
Supports development and distribution of benefits communications
Implements new programs and administrative processes
Collaborates with external partners to ensure payments to employees while supporting compliant administration of benefits
Liaise with auditors, both internal and external
Responds to employees health benefits queries while providing excellent customer service to a diverse and demanding customer base Basic Qualifications Master's degreeORBachelor's degree and 2 years of Human Resources/Benefits experienceORAssociate's degree and 6 years of Human Resources/Benefits experienceOR High school diploma / GED and 8 years of Human Resources/Benefits experience Preferred Qualifications
5+ years demonstrated experience, competence, and accuracy in the administration of complex benefits programs
Demonstrated Workday experience
Demonstrated experience working with outsourced vendors
Demonstrated customer service orientation
Exceptional written and verbal communication skills
Exceptional numeric and spread sheet skills (Excel)
Exceptional acumen in data, analytics, detail, and accuracy
Exceptional process-orientation approach with strong collaborative skills
CEBS qualificationAmgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.