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Amgen SAP Solution Architect - Order to Cash, US - Remote in Tampa, Florida


You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.


What you will do

Let’s do this! Let’s change the world! In this vital role you will be as part of advancing strategic capabilities to enable digitalization, faster decision making & speed to/in the market.

As an SAP OTC Solution Architect, you will

  • Be accountable for helping drive the successful design, architecture, build, test, and implementation of SAP Order to Cash solution across all the Amgen manufacturing and distribution sites.

  • Partner with business leads, business engagement teams to support the development of cases for delivering the IT roadmap and Business strategy

  • Collaborate with Business, Operations IS and ERP solution architects (Plan to Stock, Record to Report, Source to Settle, Transportation Management, Warehouse Management, GTS) for multi-functional integrations and E2E solution design.

  • Serve as solution owner for the SAP Order to Cash solutions within the global ERP architecture team.

  • Lead continuous improvements to drive IT effectiveness with the business and IT

  • Collaborate with business and operations IS teams to identify future business needs and prioritize resources/efforts to support the delivery of business-critical projects, enhancements, and process improvements.

  • Deliver on portfolio investments and ensure business value outcomes are realized based on prioritized business needs

  • Drive implementation of multi-functional initiatives required for regulatory compliance

  • Uses deep business knowledge to drive engagement in major IT initiatives

  • Influence architecture decisions and solution choices with business collaborators and enterprise architects

  • Manage Implementation vendor to ensure the effective execution of the projects and services, holding them accountable to project scope, SLAs, and critical metrics

  • Drive configuration and development activities to meet business requirements through a combination of internal and external teams

  • Ensure all the required functional, configuration, and technical design documents of SAP OTC capabilities are created in compliance with GxP requirements and ERP architecture standards.

  • Support Validation/QA teams on ensuring GxP compliance of SAP OTC capabilities with the corporate standard for IT change management and IT SOPs following 21 CFR Part 11 and Annex 11 requirements

  • Promotes adoption of SAP industry standard methodologies within in S/4 Order to Cash workstream.


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The SAP OTC professional we seek is a Solution Architect with these qualifications.

Basic Qualifications:

Doctorate degree


Master’s degree and 3 years of OTC experience


Bachelor’s degree and 5 years of OTC experience


Associate’s degree and 10 years of OTC experience


High school diploma / GED and 12 years of OTC experience

Preferred Qualifications:

  • 8-10 years of experience in SAP Order to Cash with a minimum of 1-2 end to end S/4 implementations

  • Good understanding of SAP supply chain processes

  • Possess solid knowledge in SAP Organizational structure, Master data, Sales Order Processing, Delivery Processing, Shipping and Transportation, Billing processing, and accounts receivables.

  • Should have adequate knowledge of Stock Transport Orders and 3PL/4PL business processes

  • Hands on experience in configuring Document types and Item categories in Sales, Delivery & Billing, Contracts and Pricing, ATP, Export Controls, Output Determination, Credit Management, EDI/IDOC, and other OTC processes.

  • Should be aware of global compliance requirements in their respective countries in electronic invoicing

  • Experience in integration of SD with other SAP modules like MM, FI, PP, TM, GTS, EHS, and EWM.

  • Experience in the integration of SAP with applications like Salesforce, and Hybris.

  • Contribute to the business through innovative ideas, proof of concepts, etc.

  • Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.


Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

  • Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey

  • A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

  • Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.