Amgen Global Payments Manager in Tampa, Florida

This role will be a part of Amgen's Procure to Pay Operations organization within Global Business Solutions (GBS). The Payments Manager is responsible for ensuring completeness and accuracy of Accounts Payable payment activities, ensuring Amgen is up to date with current and forthcoming regulations and changes in the global payments landscape.

At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

Key Responsibilities

Overall process owner for Global payments and Subject Matter Expert for Amgen on all Accounts Payable disbursements

Day to Day Activities

  • Manage the execution of SAP reconciliation with Citibank File Services

  • Review PosiPay exceptions and take appropriate action

  • Work with Rebates team to troubleshoot any payment issues

  • Lead investigation and coordinate with Treasury on foreign payment issues

  • Ensure prompt resolution of global payment errors, rejections, and returns

  • Oversee the management Global Payments mailbox and respond to escalated inquiries/issues in a timely manner

  • Compile weekly exception reports and distribute for resolution

  • Provide second level Global Payments support to Customer Support and Accounts Payable team

  • Ensure payment runs are processed on a daily basis as scheduled and distribute as appropriate, resolving any escalated issues.

  • Monthly Netting process - partner with Accounting and Treasury to troubleshoot payment issues. Guiding accounting on how to setup intercompany master data to ensure proper payment

  • Manage the day to day activities of the Regulatory Reporting Senior Associate to ensure compliance to tax authorities for US 1099, 1042-S, Puerto Rico 480.6 and Canada T4-NR monthly remittances and annual filings and acts as a point of escalations for AP withholding and tax issues

  • Manage day to day activities of international Global Payments team member in Hong Kong

Compliance Activities

  • Ensure high value invoices are reviewed for accuracy and are appropriately approved prior to payment execution

  • Ensure payments printed in house have appropriate business justification and are reviewed and approved by management prior to payment execution

  • Ensure manual payments requests are aligned with Corporate policy and are appropriately approved prior to payment release

  • Work with banking partners to complete any required investigations or payment traces

  • Actively communicate any compliance, risks and concerns to management

Process Ownership

  • Design efficient and controlled manual payment process for entities that are not on SAP

  • Provide oversight, ownership and testing support for implementations of new entities by understanding local requirements and implications to the Global Payment process.

  • Ensure all Service Level Agreement (SLA) commitments are met for Global Payments

  • Prioritize job duties of self and team according to terms and urgency

  • Develop and maintains active communication with internal client groups and business partners such as Treasury, Accounting and IS

  • Continuously review global payment regulations and ensure global payments process is aligned with current and forthcoming regulations and reforms such as changes in foreign payments / currency restrictions and implement solutions to ensure continued disbursement

  • Working with internal partners to review and improve the payments process

  • Consult and support on M&A activities to ensure payment at deal closure

  • Main contact for all Legal settlements

Basic Qualifications

  • Master's degree and 5 years of Procurement or Finance experience OR

  • Bachelor's degree and 7 years of Procurement or Finance experience OR

  • Associate's degree and 9 years of Procurement or Finance experience OR

  • High school diploma / GED and 12 years of finance experience AND 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources.

Preferred Qualifications

  • Bachelor's degree in, business, or any other highly quantitative discipline

  • 5+ years of experience in Procure to Pay processes

  • 2+ years in a managerial position within the Procurement process

  • Experience working for a Global corporation and within a global disbursements role

  • Treasury or Accounting experience related to disbursements

  • Experience in troubleshooting issues and implementing solutions related to payments

  • Experience with non-US currencies and transactions

  • Demonstrated experience in process and service management

  • Excellent data-driven problem solving and analytical skills with demonstrated ability to bring structure to vaguely defined problems, pragmatically scope problem solving approach, and manage execution

  • Ability to influence at all levels with a customer facing mindset

  • Ability to take initiative and work within an autonomous environment

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.