Amgen Jobs

Mobile Amgen Logo

Job Information

Amgen Endpoint Management Engineer (SCCM/Intune/SQL/AD/1E Tools)- Tampa, Florida in Tampa, Florida

HOW MIGHT YOU DEFY IMAGINATION?

You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Live

What you will do

The Endpoint Management Engineer will play a vital role in the overall delivery of the enterprise device management tools, capabilities, functions, and features for Digital Workplace Solutions. This will include the design, architecture and management of the end user computing platform, deriving and maintaining technology standards based on industry best practices, contributing to the technology roadmap management, and proposing and developing new solutions based on business strategy.

The endpoint engineer will be responsible for managing and maintaining the computing platform for devices such as SCCM, Intune, 1E Nomad, Shopping, SQL servers. The personal will also be responsible for managing and maintaining the SQL server’s infrastructures for EUT systems such as SCCM, Shopping, Tachyon, Nomad and creating and deploying group policy objects within the environment.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is diligent with these qualifications.

Key responsibilities:

  • Responsible for managing and maintaining the SCCM client and Server Infrastructure, Intune, SQL, AD GPO, 1E Tools (Nomad and Shopping) backend infrastructure.

  • Responsible for managing Software Distribution, Software Update distribution, OSD, Client and Server health Monitoring infrastructure.

  • Responsible for Operating System Image creation and Deployment with SCCM and MDT.

  • Responsible for driving Windows Autopilot Initiative with Intune.

  • Well versed with modern management of Windows Devices with SaaS based platform Intune and WS1.

  • Responsible for Managing

SCCM Server and Platform Upgrade

Shopping and Nomad Upgrade on SCCM Server

Image Engineering

Secondary Site and DP/MP Maintenance

Co-Management of devices

Cloud Management Gateway

Cloud Distribution Point

Cloud attached Tenant.

Modern Provisioning of Devices such as Autopilot

Content Pre-Caching

SQL server Installation and Configuration

Managing and 1E Shopping catalog

Creation of Group Policy Objects for endpoints

  • Defining, establishing, and maintaining Short-term and Long-term Strategy and roadmaps for all end user computing platform.

  • Train support staff and provide assistance with technical issues as necessary

  • Ensure compliance with enterprise security and change control policies

  • Manage response for high priority incidents and outages associated with EUT environment

  • Collaborate on Device Operations team strategy and adapt solution to evolving business requirements

  • Work with client organizations to identify and address business needs

  • Drive ongoing improvement to security, support, performance, policy compliance, and documentation

  • Leading the testing and qualifying of all desktop/laptop software and updates in accordance with all compliancy and audit requirements.

  • Interact with end users and business leaders cross-functionally to ensure that business use cases are well understood and documented

  • Develop strong vendor relationships, leveraging beta and user feedback forums where available, providing technical oversight of device vendors and monitoring their roadmaps

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 3 years of Information Systems and software, mobile, or web experience

OR

Bachelor’s degree and 5 years of Information Systems and software, mobile, or web experience

OR

Associate degree and 10 years of Information Systems and software, mobile, or web experience

OR

High school diploma / GED and 12 years of Information Systems and software, mobile, or web experience

Preferred Qualifications

  • Experience in managing global service and technology delivery within enterprises with more than 30,000 devices.

  • Experience with driving technology delivery using various Software Development Life Cycle (SDLC) methodologies - Agile, DevOps, traditional waterfall, iterative etc.

  • Intune or Workspace One experience for Device Management

  • Good understanding of Endpoint Security tools such as SEP, Crowdstrike, Cylance etc.

  • Well versed with Desktop and App Virtualization Technologies (AWS Workspace, AppV etc)

  • Good understanding Microsoft 365 and EMS Suite Products.

  • Working Knowledge of MS Teams, Webex Teams, Skype, Yammer, Box, ODB, SharePoint, Zoom, OneNote, Outlook, Quip,

  • Experience on Active Directory Certificate services, DNS and DHCP Administration.

  • Working knowledge of ITIL methodologies and systems

  • Experience developing roadmaps for technology initiatives

Thrive

Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

  • Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey

  • A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

  • Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.

DirectEmployers