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Amgen Associate Human Resources in Tampa, Florida

HOW MIGHT YOU DEFY IMAGINATION?

You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Associate Human Resources

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will have the opportunity to learn about the many aspects of human resources administration as they provide customer service support to staff members and managers as a member of our service delivery team. Additionally, the Incumbent will work with highly confidential information of all staff at all levels within the organization.

  • Triage inquiries/ raise issues according to defined processes and procedures; These issues may include: navigational support/answers regarding Workday, payroll, incident management

  • Perform transactions and suggest improvements in Workday while maintaining content in the team’s knowledgebase program

  • Use pro-active communications to contribute to improving relationships and service levels with staff and Center of Excellence partners

  • Providing superb customer service as measured by Service Level Agreements and contact center metrics.

  • Support and back up other team members in their daily activities while encouraging and sustaining a positive work environment that fosters team performance through own work and behavior

  • Manage other assigned activities as necessary

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The HR professional we seek possesses these qualifications.

Basic Qualifications:

Bachelor’s degree

Or

Associate’s degree and 4 years of Customer Service experience

Or

High school diploma / GED and 6 years of Customer Service experience

Preferred Qualifications:

  • Fluent in English and Spanish and ability to communicate effectively, both in English and Spanish, verbally and in written word

  • 2 plus years’ experience in Human Resources, Customer Service or Payroll

  • Effective analytical thinking and attention to detail or related internship experience demonstrating same

  • Strong working knowledge of Microsoft Word, Excel, and Power Point

  • Ability to multi-task in a fast-paced environment to meet deadlines

  • Strong team player who can collaborate with colleagues on complex tasks

Thrive

Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

  • Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey

  • A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

  • Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.

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