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Amgen Sr Manager Information Systems in Singapore, Singapore

Senior Manager Information Systems (Digital Manufacturing)



Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring a Senior Manager Information Systems (Digital Manufacturing) in Amgen Singapore Manufacturing, Singapore.

Senior Manager Information Systems (Digital Manufacturing)


What you will do

Main responsibilities:

The candidate will lead a team of business & compliance analyst in delivering high quality, robust and reliable operational support of manufacturing systems. Partnering with key business stakeholders and IS Director, this role will have end to end accountability for the delivery of digital, capital and application systems lifecycle projects on site. The role will report to the Director of Information Systems and would be a member of the site Ops DTI management team.

  • Leading an agile product team of application specialists to ensure robust, reliable system operations supporting the manufacturing of biotechnology therapies.

  • Managing a team of application specialist to ensure robust, stable, and reliable operation of all applications and systems through effective maintenance, spares, upgrades and appropriate disaster recovery processes, including contingency plans

  • Define, measure, improve team and system performance based on tangible metrics.

  • Develop robust systems support model to meet the needs of site operations including any required contracts with vendors or third parties, ensure all parties are aware of their responsibilities.

  • Integrate all support models with the relevant corporate business and IS teams.

  • Manage all planned and unplanned applications outages for the site.

  • Full accountability for GMP Quality systems, Laboratory systems (LIMS, LMES and Benchtops), Supply Chain SAP, Manufacturing Execution Systems (MES). Data Historian, DeltaV and process monitoring and analytic systems.

  • Subject matter expert for IS related topics during an audit/inspections

  • Partner with the business and relevant corporate teams to develop and drive 3–5-year Digital Transformation roadmap at ASM. This strategy must clearly define and support the business value and benefits to Operations.

  • Proactively plan and drive the lifecycle roadmap, including system retirement for site applications and systems aligned with the Amgen roadmap for these systems or classes of system

  • Develop fully measurable training programs for applications and systems

  • Proactively engage with all business functions to encourage the use of technology to maximize efficiency, capacity and reliability or operations

  • Develop innovative approaches to solve business challenges with current or new technology

  • Develop programs to challenge and improve the robustness of the overall IS environment

  • Execute data strategy to progress data capabilities

  • Develop data analytics solutions to improve visibility and efficiency of various business processes using analytics tools such as Spotfire/Smartsheet/Python/Databricks

  • Manage applications and support capital and expense budget

  • Delivering financially viable solutions to minimize technology spend in Ops DTI (Digital, Technology & Innovation) function by advancing scalable, reusable solutions in back-end and front-end capabilities.


What we expect of you


  • Doctorate degree in Engineering, Information Systems, Computer Science or Life science and 2 years of directly related experience OR

  • Master’s degree in Engineering, Information Systems, Computer Science or Life science and 6 years of directly related experience OR

  • Bachelor’s degree in Engineering, Information Systems, Computer Science or Life science and/or 8 years of directly related experience

  • Providing high quality customer support to key manufacturing systems in a regulated operational environment, ideally in Biologics or Pharmaceutical industries.

  • Minimum 5 years of managerial experience, leading and implementing digital innovation on site or network level

  • Experience leading or running regulatory or IS inspection or audits

  • Prior experience or certification in ITIL, Agile or SCRUM is required.

  • Strong Analytical, problem-solving ability.

  • In-depth knowledge of GMP , CFR Part 11/Annex 11 computer system, data integrity and validation processes, requirements, and policies

  • Certified or have working experience in Scaled Agile Framework or Agile product team.

  • Knowledge and experience in one or more of the following areas:

  • SAP, S/4 HANA


  • CDS Empower

  • LIMS

  • Data Historian

  • DeltaV systems

  • Laboratory systems

  • Robotics Process Automation (RPA)

  • Machine Learning and Artificial Intelligence

  • Data Analytics tools (Tableau or Spotfire)

  • Smartsheets

  • IIoT

  • AR/VR


  • Strong Analytical, problem solving ability

  • Strategic planning and hands on detailed execution

  • Excellent data-driven problem solving and analytical skills​

  • Demonstrated capability to communicate technical details to business

  • leaders and decision makers​

  • Knowledge of compliance standards and requirements within highly regulated environments, Biotechnology is preferred​

  • Ability to communicate to stakeholders and technical staff alike​

  • Demonstrated communication. presentation, and facilitation skills​

  • Ability to handle multiple projects or initiatives simultaneously

  • Expertise managing a team of highly motivated technical resources is essential


What you can expect of us

As we work to develop treatments that take care of others so work to care for our teammates’ professional and personal growth and well-being.

  • Vast opportunities to learn and move up and across our global organization.

  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act.

  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.