Amgen Sr Associate Facilities in Singapore, Singapore

The Senior Associate Facilities will be responsible in managing the vendor service contracts, ensuring that all contract requirements are met in delivering an 'A' class Facilities.

Key Activities:

  • Key equipment/systems include: Architectural & building maintenance work, clean room maintenance, fire protection system, security system, painting, docks, grounds, pest control, staff amenities, janitorial, cGMP cleaning and sanitization, gowning services, etc.

  • Partners with vendors, establishes KPI and perform audits for vendor service contracts and ensure the performance of outsourced services to established SLA

  • Establishes and operates a customer service feedback mechanism to address and timely resolve concerns raised

  • Lead various groups of service providers, include managing the onboard and offboarding process, assignment and managing their training requirement & compliance

  • Attends SQDIP meeting or production coordination meeting where required

  • Maintains facilities work order relating to routine or non-routine maintenance of facilities building maintenance

  • Maintains high standards of cleanliness levels as required in various zones in compliance to QA requirements

  • Coordinates and manages pest control service program and follow up closely on pest incident and investigation

  • Coordinates schedules for operations, maintenance, and administrative staff on required basis for effective facilities program implementation and required enforcement

  • Supervise and monitor contractors performance in accordance to KPI established

  • Provides support in preparation of audit room & war room and ensure facility readiness for audit

  • Owns facilities services related Non Conformance (NC) and Corrective Action and Preventive Action (CAPA)

  • Provides training as required and maintains all records as necessary to satisfy SOP's and GxP requirements

  • Partner with EHSS to develop and manage sustainability effort

  • Manages facility improvement works and supports facilities related cost saving projects

  • Manages all facilities soft services, couriers, stationery, meeting rooms, café, pantry, bus services, café operations, etc.

  • Liaison with authorities such as BCA, JTC, NEA, etc. on facility issues & licensing

  • Participate actively in the site emergency response team and any EHS training

  • Lead and manage all site activities within the plant, such as festive celebrations, making it a Great Place to Work

Qualifications / Competencies:

  • Degree / Diploma in Engineering or Facilities Management

  • At least 6 years of engineering, operations or facilities experience in GMP environment

  • Familiar with documentation in a highly regulated environment

  • Knowledge in NC/CAPA/Change Control, engineering documentation, drawing or records management

  • Experience in managing contractors and vendors

  • Good interpersonal and communication skills with high computer literacy

  • Fluency in English, in both oral and written communication

  • Strong customer service focus personalities