Amgen Senior IS Engineer in Singapore, Singapore
Senior IS Engineer
We are seeking a Senior IS Engineer who will support Infrastructure Operations out of our Singapore Tuas Manufacturing site, having primary responsibility for activities related to Windows administration, and other current, or new related technologies - 24x7 regulated, on-call environment.
The Senior IS Engineer will be reporting to the Senior Manager Information Systems.
The Infrastructure Operations team is the global enterprise administration group that manages physical and virtual hosting including private and public cloud hosting options, operating systems, databases, middleware, storage, and backup. The primary Windows platform supported by this group is Windows 2012 R2 with a smaller footprint of previous Windows server operating systems, as well as current Microsoft server versions.
Key Activities of the Senior IS Engineer include:
Support the Service Owner, full time employees, and managed service provider in the development, delivery, and continuous improvement of the technology service
Ensure service offering is aligned with our key principles of service ownership which include, meeting the needs of the business, cost effectiveness, scalability, compliance, reliability,
security and resilience
Support monitoring, administration, maintenance, and troubleshooting of Microsoft technologies, including Windows Server Operating Systems, IIS, Active Directory, Security and patching, Group Policies, and Microsoft Clustering
Contribute to server design decisions ensuring that application hosting solutions exhibit high levels of performance, security, scalability, maintainability, reliability upon deployment
Support the design, then implementation of enterprise Windows server solutions and IT projects while validating alignment with our strategic goals and technical standards
Support projects from a technical aspect and provide guidance and direction to less experienced technical staff and Managed Service Providers including installations and upgrades of Operating System, backup/recovery strategies, and high availability configurations
Contribute to monitoring security bulletins to obtain information of potential threats; analyze and support necessary security patch implementations to ensure ongoing system security
Utilize software and hardware tools to identify, analyze, and diagnose complex problems and factors affecting performance, then investigate and resolve technical issues and assisting in Root Cause Analysis reviews
Bachelor’s degree and 3 years of relative Information Systems experience
OR Associates degree and 6 years of relative Information Systems experience
OR Relevant diploma and 8 years of relative Information Systems experience
Industry Certifications and experience with Windows server administration
Direct working experience in installing, configuring, and administering:
Microsoft Core Infrastructure technologies: Active Directory, DNS, DHCP, Group Policies
Microsoft Server Operating System technologies: Windows Server 2012 R2 and 2016
Previous experience SCCM and Windows patch management experience, including demonstrated knowledge in supporting updates to server operating systems and applications
Previous experience in Operating System Administration, Performance, Reporting and monitoring needs
Previous Scripting and ITIL experience and managing regulated systems in the Pharma sector
Understanding of operating system and network tools for troubleshooting performance issues
Working knowledge of Clustering and HA configurations
Solid data-driven problem solving and analytical skills
Proficiency in the English language is a requirement
Domestic & International Business travel up to 15% may be required
If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.