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Amgen Senior IS Engineer - Data Center Engineer in Singapore, Singapore

Senior IS Engineer

Data Center Engineer

We are seeking a Senior IS Engineer (Data Center Engineer) with experience in operations, management, design, relocation, upgrade, and decommissioning of business-critical Data Centers and all related supporting technologies. This position will be located at our Manufacturing site in Singapore Tuas .

Responsibilities:

  • Perform and lead the day to day operations and incident response activities for the local site’s DC and IDF/MDF rooms

  • Ability to work after normal business hours to support project or incident related items

  • Manage site ticket queue and update action items throughout the ticket lifecycle

  • Perform infrastructure patching to ensure end user network availability

  • Participate or lead in the design, development, and implementation of data center projects including but not limited to expansions, upgrades, installations, and decommissions

  • Ability to plan, organize, and prioritize incoming tasks and/or project workloads to meeting SLAs

  • Provide clear and concise direction to internal and external consultants to increase work productivity

  • Review, update, and maintain data center and infrastructure "as-built" documentation as re-configurations occur

  • Create both high-level and detailed space, rack and cabling design diagrams and facilitate design reviews

  • Oversee the delivery of supporting MEP (mechanical, electrical, plumbing) services to all MFG data centers and perform detailed power utilization calculations and optimizations

  • Perform asset receiving and inventory duties including unboxing, order validation, record keeping, and proper system labeling

  • Ensure inventory management is accurate through DC Op’s Data Center Infrastructure Management (DCIM) tool

  • Create, review, and update documentation for the Data Center Operations SOP’s and knowledge base

  • Work with IS teams to understand server and network hardware requirements with respect to power density, rack positioning, cabling, cooling, airflow containment and environmental consideration

  • Review, understand, and approve facility related maintenances (Mechanical and Electrical) and notify internal stakeholders of upcoming activities with potential impacts

Basic Qualifications

  • Bachelor’s degree and 3 years of relative Information Systems experience

  • OR Associates degree and 6 years of relative Information Systems experience

  • OR Relevant diploma and 8 years of relative Information Systems experience

Preferred Requirements:

  • Minimum of three (3) years professional experience in IS operations and data centers support

  • Knowledge of mission critical power distribution, UPS, PDU, and Mechanical systems and data systems

  • Strong cross-discipline knowledge of complete critical facility systems

  • Strong trouble-shooting and analytical skills

  • Ability to provide solutions to complex projects under pressure

  • Effective written and verbal communications skills

  • Familiar with Visio software and DCIM tools

  • Knowledge in data center practices (i.e. fault tolerance, cable routing, calculating power usage)

  • Working knowledge with server/network hardware

  • Ability to make decisions and work with minimal direction

  • Understanding of Electrical Power distribution and operation

  • Understanding of best practices related to the design, implementation, and operation of various data center fire suppression technologies

  • Possess a positive, service-oriented attitude and established track record of success

  • Strong understanding of infrastructure cables including fiber and copper backbone

  • Good understanding of best cabling practices for both vertical and horizontal cabling

  • Good understanding of ITIL fundamentals and processes

  • Familiarity with industry applications including Service Now, MS products, environmental monitoring, and DCIM software

  • Proficiency in the English language is a requirement

  • Domestic & International Business travel up to 15% may be required

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

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