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Amgen Director, Learning & Performance (L&P) and Diversity, Inclusion, & Belonging (DI&B), JAPAC Region in Singapore, Singapore

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Director, Learning & Performance (L&P) and Diversity, Inclusion, & Belonging (DI&B), JAPAC Region

Live

What you will do

The Director, L&P and DI&B will lead a sizable team to drive field force excellence through developing and executing JAPAC field sales training and build DI&B culture cross JAPAC region. This role will report to Vice President of Field Force Excellence and Commercial DI&B and work closely with Region and Affiliate senior leaders.

Key Focus Areas:

Learning & Performance:

  • Establish learning & development objectives and initiatives that translate strategy into actionable, goal-oriented behaviors of high performing commercial field teams.

  • Identify, develop, and implement advanced learning programs focused on clinical acumen, skill development, strategic partnerships, and account management designed to improve the effectiveness of all field teams.

  • Lead collaborative efforts with stakeholders to define desired performance outcomes and provide feedback & in-the-field coaching on issues related to learning programs and policies.

  • Proactively assesses performance gaps within field teams in collaboration with appropriate colleagues and seeks opportunities to address gaps through training initiatives and programs.

  • Work collaboratively with the Sales Leadership team and other cross-functional departments to support new hires from onboarding, completion of new hire training and ongoing skill development.

  • Oversee, engage, and collaborate with selected group of high performing field trainers to elevate the new hire experience and pull through training initiatives in the field.

  • Design innovative and specific metrics to assess the sales performance and the success of training activities.

  • Anticipate needs to create a modern, digital learning experience that enable development and long-term career growth.

  • Efficiently manages vendor partners from selection through content development and deployment.

  • Attract, develop and retain sales trainers cross the region, demonstrate strong leadership to build a highly engaged remote working team in the region

Diversity, Inclusion, and Belonging (DI&B)

  • Translate and champion DI&B strategies and initiatives to advance and scale our commitment on DI&B, with the alignment of Amgen’s values, mission, purpose, and culture.

  • Design and deliver a multi-year DI&B roadmap in JAPAC that aligns to our company strategic plan and key priorities to deliver simple, impactful, actionable solutions and outcomes.

  • Align, consult, and partner with key stakeholders across Amgen JAPAC to effectively drive employee engagement, and embed and strengthen DI&B practices into all areas of the employee lifecycle, including recruitment, development, engagement, and retention.

  • Develop, monitor, and analyze DI&B dashboard of relevant data to monitor progress against goals and objectives, and consult on actions to address gaps.

  • Provide guidance and thought leadership as a contributing member to local affiliates in JAPAC to advance a diverse and inclusive workforce.

  • Advocate for our people by championing and collaborating across multiple disciplines focusing on continuous improvement of our DI&B practices, policies, and standards.

  • Partner with cross-functional leadership and other stakeholders to develop and execute strategies for attracting diverse talent into the organization (e.g., talent acquisition, university relations, commercial development, and leadership programs).

  • Create, deliver, and facilitate training and group discussion opportunities for employees; topics could include, but are not limited to unconscious bias, anti-racism, cultural awareness and sensitivity, creating an inclusive workplace, disability inclusion and belonging, LGBTQIA+ inclusion and belonging, and cultivating diverse teams

  • Develop and deliver train-the-trainer sessions for the DI&B Advisory Group, affiliate key stakeholders

  • Benchmark and stay current on external trends and best practices to identify innovative DI&B solutions.

  • Establish and grow relationships with external DI&B entities and customer groups (e.g., industry and hospital organizations).

Win

What we expect of you

We are seeking top performers who will be eager to demonstrate this experience for broader development roles in the future. Visibility and opportunity come with high performance expectations. That means a strong ability to consistently achieve results while living the Amgen values. The professional we seek brings the following qualifications.

Basic Qualifications

Doctorate degree and 4 years + of field force training ( sales or marketing) experiences

OR

Master’s degree and 8 years + of field force training ( sales or marketing) experiences

OR

Bachelor’s degree and 10 years + of field force training ( sales or marketing) experiences

AND

8 years + of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Preferred Qualifications

  • Results-oriented professional who demonstrate strong consultative problem-solving ability to understand and translate data into quick & actionable insights to support decision-making

  • Ability to command a strong classroom presence, understand the pharmaceutical industry, and display the ability to convert concepts, skills, and knowledge into a learning context for participants

  • Exceptional ability to consult and collaborate with senior business leaders to deliver on commitments

  • Experience delivering training to a variety of audiences in a corporate setting

  • A growth mindset and demonstrated knowledge of emerging trends, whole-person wellness and concepts around employee engagement and work environments.

  • Demonstrated teamwork ability with high emotional intelligence in managing multiple business initiatives and cross-functional relationships

  • Experience leading and influencing others, to include experience managing direct reports, coaching, and developing individuals and a team preferred

  • Excellent interpersonal, oral, and written communication, presentation and facilitation skills

  • Strong subject matter expertise in DI&B, with success in providing strategic leadership and development in this space within a multi-channel organization.

  • Demonstrates a passion for the unique mission and values of DI&B

  • Strength in navigating and leading effectively within a dynamic growth environment to influence change and advance DI&B and employee engagement priorities

  • Ability to lead and influence others directly and indirectly, think proactively, and function independently.

  • Ability to develop complex and innovative solutions to business problems without precedent.

  • Experience of working with cross-functional global teams and building relationships at all levels of the organization. A change agent who is passionate about building an inclusive culture.

Thrive

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

  • Vast opportunities to learn and move up and across our global organization

  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

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Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

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