Amgen Field Based Digital Specialist in Seoul, South Korea
To develop and engage in various field-based innovative digital projects to optimize business opportunities and to reach out to HCPs that can't be covered by existing resources
To explore future opportunities in developing and improving new customer and patient solutions
Field-based digital specialist (remote detailer) is responsible for remote detail target brand by providing scientific information to customers through remote channeled dialogues (and face-to-face communication if necessary) to ensure additional scientific value in hybrid channel
Remote detailing launch preparation in terms of segmentation and targeting, software solution and forming strategy etc.
Set up and launch pilot remote detailing program with effective KPI setup and use of resources with effective budget planning
Strong collaboration required with field force to develop and implement call plans
Assist in development of customer centric digital detailing contents with brand team for each therapeutic area (Bone, Cardiovascular, Hematology and Oncology) with product specialty to meet the business objectives
Communicate with health care professionals (e.g. untapped customers and limited call density customers) to deliver scientific information of remote detail target brand through remote communication platform as well as face-to-face engagement if necessary
Constantly improve virtual communication and presentation skill
Enroll of target customer registration with consent capture and make best effort for customer retention
Gather customer feedback on remote detailing system, contents and competency of remote detailer
Long-term target with virtual engagement for clinic sector, Pharmacy channel exploration, chatbot platform setup and launch of Telehealth etc.
BA degree with strong academic background (registered pharmacist, registered nurse is preferred)
Customer facing or remote detail experience is preferred
Excellent presentation skill
Demonstrated ability to work cross-functionally
Excellent written, verbal communication and presentation skills, Good command of English
Impeccable ethics and integrity
Experience producing business results
- Sales incentive eligible
If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.