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Amgen Tavneos Account Manager - Roanoke, VA in Roanoke, Virginia

Territory Covers: Roanoke, Manassas, Fairfax


If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Rare Disease Account Manager – Virginia


What you will do

Let’s do this. Let’s change the world. We are seeking a Rare Disease Key Account Manager (RD KAM) to execute commercial activities for the assigned geography and establish relationships with customers to drive demand for Tavneos (avacopan) in approved patients. Tavneos is indicated as an adjunctive treatment of adult patients with severe active anti-neutrophil cytoplasmic autoantibody (ANCA)-associated vasculitis (granulomatosis with polyangiitis [GPA] and microscopic polyangiitis [MPA]) in combination with standard therapy including glucocorticoids.

This role is field based and will require gaining access to customers in a clinic OR hospital setting while also maximizing your ability to engage through digital channels.

The RD KAM will be responsible for product performance at a territory level, expected to be a disease category expert, a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities

  • Proficiency in both live and virtual customer engagements

  • Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership

  • Ability to engage all stakeholders around patient ecosystem – caregivers, HCPs, case managers, nurses, infusion centers, etc. in multiple settings of care-Hospital, Clinic, etc.

  • Must be able to effectively collaborate across all corporate functions-MSLs, TLLs, Nurse Coordinators, Field Access Team, supporting sales teams, etc.

  • Key account strategic lead; Develops and executes innovative market strategies to reach difficult to access health care providers and accounts in a compliant manner

  • Channel patients to treatment: Creating referral networks to both existing centers of excellence, as well as, setting up new treatment CoEs.

  • Building long-term relationships across multiple stakeholders and senior decision-makers, both inside and outside of Amgen, and sustaining extensive and rich networks to advance business partnerships and deep customer relationships.

  • Developing, deploying, and enhancing deep and broad requisite knowledge of the U.S., regional healthcare ecosystem, Amgen, competitor portfolios and customers (provider organization and payer), in order to build powerful, evidence-based solutions that create value for Amgen, potential customers and partners in the healthcare market.

  • Ability to create broader disease awareness beyond the expert (i.e., with patients, GPs)

  • Identifies drivers/barriers and coordinates pull-through initiatives across field teams

  • Provides actionable field intelligence and recommendations to Amgen home office

  • Partners closely with Market Access Team Account Executives in shared accounts.

  • Promote Tavneos within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines

  • Develop strong customer relationships by better understanding the customer’s needs

  • Serves as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization and appeals/denials)

  • Maximizes use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Amgen medications for appropriate patients

  • Communicates territory activity in an accurate and timely manner as directed by management

  • Provides feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing environment and other internal departments

  • Successfully completes all training classes

  • Completes administrative duties in an accurate and timely fashion

  • Manages efforts within assigned promotional budget

  • Attends medical congresses and society meetings as needed

  • Ensures timely access for patients through patient services and savings programs


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The solutions oriented professional we seek is a driven contributor with these qualifications.

Basic Qualifications:

  • Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR

  • Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR

  • Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR

  • Associate degree & 10 years of collective account management experience, sales, & commercial experience

Preferred Qualifications:

  • Advanced degree, e.g. MBA, MPH

  • Prior Account Management experience preferred

  • Working knowledge of geography including existing relationships with key customers within nephrology and rheumatology

  • Rare Disease experience

  • Prior experience developing and implementing strategic initiatives with cross-functional Business Units that successfully enable access and demand creation in key accounts

  • Prior experience working with Medical Science Liaisons (MSLs), HOPE MSLs, Medical platform or policy development and opinion leader engagement

  • Strong communication and presentation skills including experience with executive-level audiences

  • Excellent negotiation skills

  • Strong analytical skills/business acumen

  • Demonstrated ability to take initiative, impart energy and enthusiasm, and work in teams


What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans and bi-annual company-wide shutdowns

Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.