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Amgen Customer Engagement Associate in Riyadh, Saudi Arabia


  • Conduct basic training courses that are related to the field force such as selling skills and soft skills for the newly hired and experienced medical representatives.

  • Design and conduct refreshment training for the assigned Med Reps.

  • Help training department in conducting a Training Needs Analysis in the assigned zone.

  • Coordinate with the district managers in assessing and evaluating performance level of the Med. Reps.

  • Design, organize and conduct a coaching plan that would target improving the performance level.

  • Follow up with district managers to continue improving performance of the Med. Reps. according to the coaching plan.

  • Regular reporting monthly basis regarding progress of the Med. Reps.

  • Feedback to the training department about the practical implementation and the required changes with the objective of fine-tuning,

  • Updating skills training program.

  • Ensure that business is conducted according to Policies, Procedures, Standards and Values.


  • Bachelor's degree in pharmacy or equivalent.

  • Experience to coach a field sales team is a plus.

  • 3 years at least experience in pharmaceutical sales.

  • Strong leadership skills and the ability to keep those in the team working as a team and ensuring that their morale remains high.

  • Adequate technical abilities including Microsoft office applications and good analytical abilities.

  • Strong communication skills. Such professionals must be energy

  • High Leadership skills, ability to motivate and inspire others, communicate effectively, ability to develop others, and set goals.

  • Able to transfer the knowledge in a comprehensive and clear manner.

  • Good command of English language.

  • Competitive presentation skills.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.