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Amgen Specialist IS Engineer – Patient Support Programs in Lisbon, Portugal

HOW MIGHT YOU DEFY IMAGINATION?

The Amgen Capability Center in Lisbon, Portugal (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross functional capabilities, including Commercial, General and Administrative, Information Systems, Research and Development and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure and the opportunity to LIVE, WIN and THRIVE in one of Europe’s most attractive cities. Our ACCP offices will be temporarily located at the Maleo – Saldanha, Av. da República 18, 1050-191 Lisbon, while we work toward finding a permanent office in the vibrant city center of Lisbon.

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that read over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Specialist IS Engineer – Patient Support Programs

LIVE

What you will do

You will be joining our Global Commercial Operations - Information System team. This young and dynamic team, focusing on the ELMAC Region (including Europe, Latin America, Canada and Africa), is responsible for supporting the business on the Patient Support Program platform. The role of IS Engineer acts as a thought partner and technical leader for the commercial business community (Patient Support/Value and Access). You will be responsible for understanding the business needs, designing a technical solution together with the rest of the DevOps team. Using agile methodology, new functionalities and applications are designed and developed. The IS Engineer will also lead new feature development, overall system improvements, support analysis and validation of the solution as well as support steady-state operations within the application portfolio.

In this role as an IS Engineer, you will be engaged in the standups & regular sprint planning and execution to deliver features, improvement, validation & data integration to benefit our business users. As the IS Engineer focusing on our Patient Support Programs (PSPs), you will support the platform that enables our ability to provide services to patients. With your technical skills, you can create and maintain system interface diagrams, functional designs and technical specifications. Do you have a passion for our mission to serve patients and for innovative technological solutions? This is the perfect opportunity to combine both

WIN

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. Preferably we are looking for someone specialized in Salesforce.com, Data Transformation, AWS, Business Intelligence, and/or Marketing Cloud, with experience in the pharmaceutical industry. Knowledge of ETL processes and tools, SQL/Python/JavaScript/Visualforce/Apex/ LWC, and cloud-based solutions such as the AWS tool stack as well as working experience with Salesforce.com and a Business Intelligence tool is a plus. Since you will be working in a diverse and dynamic environment, excellent communication skills (in English) are mandatory.

The IS Engineer professional we seek is a superb communicator with these qualifications:

  • Bachelor level education, Information Systems / Computer Science or related field

  • At least 5-6 years of experience in a Developer / Data Transformation / Data Analyst role in preferably the pharmaceutical industry - Patient Support Programs is a plus

  • Excellent communication skills (English)

  • Experience with at least one of Salesforce.com, Data Transformation solutions (MuleSoft, Informatica, Databricks, Talend), AWS, Marketing Cloud and Business intelligence tools such as Tableau

  • Proven analytical, data-driven problem-solving skills

  • Proven excellence in interpersonal skills, multitasking, persuasion, negotiation of critical issues, a strong attention to detail, and understanding of business complexity

  • Affinity to work in a DevOps environment and Agile mind set

  • Ability to work in a team environment, effectively interacting with others

  • Ability to meet deadlines and schedules and be accountable

  • Mindset of end to end delivery and ownership

  • Willingness to learn new technologies

Technical knowledge:

  • Platforms (at least one): Salesforce.com, MuleSoft/Databricks, Marketing Cloud, AWS (or similar cloud-based platforms)

  • Code Development: SQL/Python/JavaScript/Visualforce/Apex/LWC

THRIVE

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

  • Vast opportunities to learn, develop, and move up and across our global organization.

  • Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.

  • Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.

  • Flexible work arrangements.

APPLY NOW

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

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