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Amgen Product Communications Senior Manager (Rare Disease) in Illinois


If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Product Communications Senior Manager (Rare Disease)


What you will do

Let’s do this. Let’s change the world. In this vital role the Product Communications Senior Manager (Rare Disease) will manage the development and implementation of communications initiatives supporting Amgen’s medicine for uncontrolled gout and efforts in the rheumatology and nephrology communities.

Responsibilities include working closely with the senior director, product communications (Rare Disease) - as well as across functions (e.g. marketing, advocacy, medical, clinical) - to develop and implement communications plans and strategies. In addition, this role will manage social media strategy as it relates to social media platforms supporting patients and caregivers who are seeking information about gout.


  • Develop and implement communications strategies that support brand objectives in collaboration with the commercial, medical and advocacy teams.

  • Foster community engagement and connection to uncontrolled gout related resources, support and information through social media, including:

  • Social media pages about uncontrolled gout; emphasis on Facebook

  • Social media content creation/curation, community management as well as social video content, including live event management

  • Influencer mapping and engagement

  • Work closely with advocacy relations team on communications initiatives that drive both Amgen and our advocacy partners' goals:

  • Review communications, social posts and content shared at events or programs

  • Find opportunities to amplify events or programs, incorporate patient voices and improve reach within communities

  • Analyze social media performance to optimize programs and ongoing content

  • Lead the development of multimedia content elevating patient stories; direct agency development of content and manage multiple layers of review and distribution.

  • Craft FAQs, press releases, presentations, and develop communications materials in support of brand initiatives, programs and events for both internal and external audiences as appropriate.

  • Lead the development of stories and pitches for media outreach; handle and guide external agencies around appropriate media pitches, spokespeople and message training.

  • Collaborate with corporate communications team to integrate brand-related initiatives into corporate communications efforts such as:

  • Employee communications, including employee intranet site as well as External communications, including and several social media platforms

  • Create messaging and response documents anticipating and addressing crisis and issues.

  • Ensure product marketing content is aligned with the organization's brand and formatted to drive positive customer behavior.

  • Advanced knowledge and experience in social media, including Facebook community management and strategy.

  • Able to manage multiple priorities, establishing and maintaining effective and efficient channels of communication with new media and opinion leaders.

  • Innovation and creative thinking with a track record for translating strategic thinking into action-oriented plans and developing/implementing new creative initiatives.

  • Proven ability to translate complex data into consumer-facing messages and materials.

  • Detailed pharma/healthcare social media strategy and delivery experience.

  • Demonstrated written and verbal communication skills aimed at executives and a variety of audiences.


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The ideal professional we seek is a self motivated and articulate individual with these qualifications

Basic Qualifications:

Doctorate degree and 2 years of pharma/healthcare communications or public relations experience


Master’s degree and 4 years of pharma/healthcare communications or public relations experience


Bachelor’s degree and 6 years of pharma/healthcare communications or public relations experience


Associate’s degree and 10 years of pharma/healthcare communications or public relations experience


High school diploma / GED and 12 years of pharma/healthcare communications or public relations experience

Preferred Qualifications:

  • Bachelor's degree in communications, journalism, public relations or related field

  • Experience managing contractors and external agencies.

  • Industry experience - public relations agency or in-house biotechnology pharmaceutical company

  • Self-motivated with outstanding interpersonal, team, and collaboration skills.

  • Solid understanding of Microsoft Office suite (Word, PowerPoint, Excel).

  • Approximately 20% travel, including some overnight and weekend commitments


What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

  • Stock-based long-term incentives

  • Award-winning time-off plans and bi-annual company-wide shutdowns

  • Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.