Amgen Disbursements Payment Coordinator - Contract Role in Hong Kong, Hong Kong

POSITION SUMMARY:

The Disbursements Payment Coordinator will provide support to the Global Payments Group with a focus on the JAPAC region. The position responsibilities include, but are not limited to:

  • Understand the end-to-end Procure-to-Pay process

  • Perform daily SAP reconciliation with Citibank File Services

  • Review all PosiPay exceptions and take appropriate action

  • Ensure prompt resolution of global payment errors, rejections, and returns

  • Manage Global Payments mailbox and respond to inquiries/issues in a timely manner

  • Compile weekly exception reports and distribute for resolution

  • Ensure high value invoices are reviewed for accuracy and are approved by management prior to payment execution

  • Ensure manual payments requests are aligned with Corporate policy and are appropriately approved prior to payment release

  • Ensure payment runs are processed on a daily basis as scheduled and distribute as appropriate

  • Ensure payments printed in house have appropriate business justification and are reviewed and approved by management prior to payment execution

  • Ensure accurate and timely processing of month end netting activities

  • Provide second level escalation support to Customer Support team

  • Ensure Service Level Agreement (SLA) commitments are met

  • Provide Monthly SLA regional reporting and root cause analysis

  • Prioritize job duties according to terms and urgency

  • Communicate issues that have potential for escalation to Management

  • Develop and maintains active communication with internal client groups and business partners as necessary to effectively perform job responsibilities

  • Actively seek process improvements

This individual will work with internal and external clients and business partners to ensure completeness and accuracy of global payment activities and will ensure that Procure-to-Pay Service objectives are met in a timely manner. Additionally, the individual will use technical expertise to perform research within SAP and various other tools to perform day-to-day activities and bring closure to identified issues. Finally, this individual will ensure compliance with all applicable policies and procedures and will support and implement process improvements and departmental initiatives.

BASIC QUALIFICATIONS:

  • Bachelor's degree & 4 years of directly related experience OR

  • Associates degree & 6 years of directly related experience OR

  • High school diploma/GED & 8 years of directly related experience

PREFERRED QUALIFICATIONS:

  • BS degree in Finance, Accounting or closely related field

  • Advanced degree/certification such as Accounts Payable Professional (CAPP), CPA , CMA

  • Minimum 3 years of progressive operational experience in accounts payable, purchasing, finance, accounting, and/or auditing

  • Experience working in a regional capacity for a multinational matrixed organisation

  • Knowledge and understanding of procure-to- pay process

  • Experience with ERP systems (SAP)

  • Advanced analytical skills - Advanced Excel, Access, Word, PowerPoint

  • Language skills: English + Cantonese or Mandarin

  • Excellent business acumen (e.g., knowledge of business drivers, finding solutions, and ability to evaluate risk/benefit)

  • Attention to detail

  • Strong communication skills (written and oral)

  • Excellent organizational and planning skills

  • Demonstrated ability to successfully work in teams

  • Ability to work independently with minimal supervision and manage complex and multiple tasks

  • Ability to take initiative and work in teams in a fast paced environment

This is a 12 month contract role inclusive of MPF and benefits. There is a high chance of contract renewal and/or conversion to a permanent role over time. .