Amgen Disbursements Payment Coordinator - Contract Role in Hong Kong, Hong Kong


The Disbursements Payment Coordinator will provide support to the Global Payments Group with a focus on the JAPAC region. The position responsibilities include, but are not limited to:

  • Understand the end-to-end Procure-to-Pay process

  • Perform daily SAP reconciliation with Citibank File Services

  • Review all PosiPay exceptions and take appropriate action

  • Ensure prompt resolution of global payment errors, rejections, and returns

  • Manage Global Payments mailbox and respond to inquiries/issues in a timely manner

  • Compile weekly exception reports and distribute for resolution

  • Ensure high value invoices are reviewed for accuracy and are approved by management prior to payment execution

  • Ensure manual payments requests are aligned with Corporate policy and are appropriately approved prior to payment release

  • Ensure payment runs are processed on a daily basis as scheduled and distribute as appropriate

  • Ensure payments printed in house have appropriate business justification and are reviewed and approved by management prior to payment execution

  • Ensure accurate and timely processing of month end netting activities

  • Provide second level escalation support to Customer Support team

  • Ensure Service Level Agreement (SLA) commitments are met

  • Provide Monthly SLA regional reporting and root cause analysis

  • Prioritize job duties according to terms and urgency

  • Communicate issues that have potential for escalation to Management

  • Develop and maintains active communication with internal client groups and business partners as necessary to effectively perform job responsibilities

  • Actively seek process improvements

This individual will work with internal and external clients and business partners to ensure completeness and accuracy of global payment activities and will ensure that Procure-to-Pay Service objectives are met in a timely manner. Additionally, the individual will use technical expertise to perform research within SAP and various other tools to perform day-to-day activities and bring closure to identified issues. Finally, this individual will ensure compliance with all applicable policies and procedures and will support and implement process improvements and departmental initiatives.


  • Bachelor's degree & 4 years of directly related experience OR

  • Associates degree & 6 years of directly related experience OR

  • High school diploma/GED & 8 years of directly related experience


  • BS degree in Finance, Accounting or closely related field

  • Advanced degree/certification such as Accounts Payable Professional (CAPP), CPA , CMA

  • Minimum 3 years of progressive operational experience in accounts payable, purchasing, finance, accounting, and/or auditing

  • Experience working in a regional capacity for a multinational matrixed organisation

  • Knowledge and understanding of procure-to- pay process

  • Experience with ERP systems (SAP)

  • Advanced analytical skills - Advanced Excel, Access, Word, PowerPoint

  • Language skills: English + Cantonese or Mandarin

  • Excellent business acumen (e.g., knowledge of business drivers, finding solutions, and ability to evaluate risk/benefit)

  • Attention to detail

  • Strong communication skills (written and oral)

  • Excellent organizational and planning skills

  • Demonstrated ability to successfully work in teams

  • Ability to work independently with minimal supervision and manage complex and multiple tasks

  • Ability to take initiative and work in teams in a fast paced environment

This is a 12 month contract role inclusive of MPF and benefits. There is a high chance of contract renewal and/or conversion to a permanent role over time. .