Amgen Key Accounts Manager - Mid-Atlantic in Harrisburg, Pennsylvania
Territory#12001 Mid-Atlantic covering: Pennsylvania, Maryland, Virginia, Delaware, West Virginia, North Carolina
The Oncology Key Account Manager's primary responsibility is to assess and diagnose the current business environment in each key account in relation to Amgen Oncology products and plan actions required for success in these accounts. Develop and implement in partnership with BSR/OCS/DM, a comprehensive business plan to gain trial and adoption of Amgen oncology products. Plan will include but not limited to comprehensive account profile, business strategies, financial models, key result areas, information systems, inventory management strategies, competitive intelligence for each account, current resources being utilized, new resources to be implemented, action plan for key personnel, timelines for execution of above, follow-up action steps to ensure compliance, and coordination/procurement of all available resources.(Primary customers include executive management (CEO, CFO, Director of Pharmacy Services, or fiscal intermediaries), medical directors, and key physicians and secondary customers include pharmacists and nurses). Facilitates account management by coordinating selling activities and customer interactions through effective leadership, communication and implementation with field sales staff to ensure appropriate customer needs are met. Implements approved plans and monitors plan execution against targets. Develops and implements business reviews of key accounts on at least a quarterly basis with RSDs and GPO NAMs Serve as a resource at RSD discretion for DM's/BSR's when appropriate for accounts within their districts/territories. Will include joint customer calls, consultation on clinic accounts outside of assigned key accounts, and specific skill building with PSR's on clinic selling. Participates in other projects as assigned by management. Environment: Frequent Travel (up to 50% of time)
Doctorate degree and 2 years of sales experience OR
Master's degree and 4 years of sales experience OR
Bachelor's degree or and 6 years of sales experience
Advance degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making Clinic, hospital, oncology, CRI/dialysis, injectable experience preferred Account Management and Public Payor experience District Management
Experience Previous experience with a Payor Organization Reimbursement / managed care experience preferred
Experience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD) strongly preferred
Knowledge of P&T, PA, PDL and pharmaceutical contracting system
Managed care experience is also highly desirable Functional knowledge of Medicare and Government agencies, as well as a skill set that matches needs to strategic account management in state or federal sector
Knowledge of payor systems, billing, coding and reimbursement processes
Knowledge of CMS policies and processes
Documented ability to work with sales force to resolve payor related issues
A solid understanding of the current environment and trends in community oncology practices.
Demonstrate leadership ability with a focus on influence, impact and leading without authority.
Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account, then maintain and grow relationships with these key decision makers within the accounts
Ability to identify and procure appropriate Amgen resources to achieve account objectives.
Ability to analyze, interpret and draw insights from clinic economics/financial performance.
Ability to successfully navigate through clinic reimbursement.
Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication.
Ability to work in a fast paced environment and handle multiple competing priorities
Creative problem solving skills
Ability to take initiative, impart energy and enthusiasm, and work in teams
Ability to work independently.
Broad range of computer skills
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.