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Amgen Senior Associate IS Analyst (Manufacturing Information Systems) in Dublin, Ireland

Title: Senior Associate IS Analyst (Manufacturing Information Systems)

Location: Dun Laoghaire, Dublin, Ireland

GCF Grade: 4


Education requirements are a Bachelors degree in Engineering, Information Systems, Computer Science or the Life Sciences. The successful candidate will have at least 3 year’s post qualification experience supporting Manufacturing and Supply Chain Information systems in the biotechnology or pharmaceutical industries.

This role will be primarily responsible for the support of our critical SAP Enterprise Resource Planning (ERP) solution in line with corporate lifecycle plans and local business needs. Experience of Manufacturing Execution Systems and the use of Business Intelligence tools in a regulated manufacturing environment would be a distinct advantage.

This position will be based in the Amgen Dun Laoghaire Facility in Dublin, Ireland.

This role has the following accountabilities:

  • Ensures that systems are robust, reliable and available to meet business demand

  • Ensures that systems are maintained in a compliant manner according to the IS quality system

  • Ensures systems have appropriate disaster recovery plans and processes including contingency plans

  • Develop lifecycle plan for manufacturing Information systems

  • Proactively engage with manufacturing teams to encourage the use of technology to maximize efficiency, capacity and reliability or operations

  • Develop innovative approaches to solve business challenges with current or new technology

  • Plan and execute manufacturing Information systems projects

  • Coach system users in the complaint and efficient use of their systems

  • Aligns with relevant corporate business and IS teams to ensure that IS strategy for manufacturing Information systems is aligned with Amgen goals and standards

  • Develop scripts and applications based on our project priority list and ensure all testing is executed in line with corporate and local standards.

Candidates should demonstrate technical, project and interpersonal skills, including but not limited to the following: client interfacing and resolution of client concerns, project definition and business case development, proactive support and resolution of issues, technical guidance from concept to delivery, system delivery, commissioning and validation.

Individual must be able to work independently with minimal supervision.

Additional desirable skill sets include:

  • Experience with designing information interfaces, data conversion, and network and infrastructure fundamentals.

  • Strong technical and organizational communication, coordination, and meeting facilitation skills.

  • Past experience working in a global environment

  • Experience scoping, defining, planning, implementing and documenting business opportunities

  • Client management skills - ability to work with internal business clients to understand their business processes, manage scope of work expectations and suggest / recommend IS solutions

  • Experience directing system design, configuration and business processes in a drug manufacturing environment

  • Knowledge of technical diagrams, process flowcharting and project management using MS Office applications, including MS Project and MS Visio and similar applications

  • Knowledge of System Architecture including underlying infrastructure and the structure of software solutions

  • Ability to master, with minimal support, new IS technologies and processes

  • Understanding of business intelligence and analytical technologies

  • Effective written and verbal communication skills

  • Excellent analytical, problem-solving, business analysis and decision-making skills

  • Able to multi-task and stay focused on priorities in a fast paced environment to meet deadlines, including the ability to be comfortable and function effectively in an environment of ambiguity

  • Strong team player who is able to collaborate with colleagues on complex tasks and can provide leadership through influence to achieve the required results

  • Ability to participate/support efforts being run across multiple sites to ensure solutions satisfy local requirements

  • Should have experience with Enterprise systems, validation, testing and change control

  • Position may require travel