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Amgen Patient Support Programme Manager (PSP Mgr) in Dublin, Ireland


If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Patient Support Programme Manager (PSP Manager)


What you will do

In this vital role you will lead the work on the delivery, implementation, optimisation and tracking of patient support programmes (PSPs), developed in conjunction with healthcare professionals (HCPs), third party providers and the brand teams to meet the needs of patients and the Irish Healthcare system.

  • Preparation, delivery and tracking of healthcare support services tailored to the needs of HCPs, patients and business priorities

  • Working with the medical lead, the cross functional brand team, and third-party providers during programme development and evolution

  • Ensure healthcare support services fulfil all compliance requirements

  • Perform the first-line review and approval of monthly invoices for non-promotional programmes

  • Maintain oversight of costs, associated inventory, training records, risk and risk mitigation.

  • Design metrics and perform analysis on key performance indicators

  • Prepare reports and/or presentations and participate in scheduled internal business review meetings

  • Organise & drive regular PSP review meetings with external vendors

Be part of our team

You would be joining a cross-functional team and will report directly to the Head of Medical Affairs for Ireland.


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. What we seek in you as an experienced professional, are these qualifications and skills:

  • Proven experience in patient support programme delivery is preferred

  • Experience in pharmacovigilance and quality management is ideal but not essential

  • Degree in Sciences, professional healthcare related degree and/or business qualification

  • Sound working knowledge of and/or experience in healthcare support services implementation and delivery

  • Pharmaceutical industry experience including detailed understanding of the IPHA Code of Practice

  • Clear communication style to ensure effective working with cross-functional team members

  • Attention to detail and possess a good understanding of the regulatory and compliance environment

  • Numerical confidence - demonstrated aptitude to interpret data and trends

  • Demonstrated self-starter with ability to work collaboratively in a team-based environment


What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

  • Vast opportunities to learn and move up and across our global organization

  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

  • This role can be based in our Dublin office with some flexible home working available


for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.