Amgen Veeva CRM Specialist in Breda, Netherlands
Amgen is a values-based organization with a powerful sense of shared purpose toward our mission: to serve patients. We provide the capabilities, resources, and rewards of a global enterprise, while maintaining the entrepreneurialism and pioneering spirit that marked our early days as a biotechnology innovator. We encourage our team members to have fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities such as this:
Veeva CRM Specialist
You will be joining our Global Commercial Operation Information System team; a young and dynamic DevOps team; focusing on EU Region based in Breda, The Netherlands. The EU-GCOIS is responsible to support Customer Engagement integrated Platform based on Veeva CRM, Salesforces Marketing Cloud and Vault PromoMats capabilities.
As Veeva CRM Specialist you will be engaged in the standups & regular sprint planning and execution to deliver application features to benefit our business users. You will manage operational requests and assist in the escalated triage of support issues, working with diverse user groups. By assisting in gathering user requirements you contribute to continuously improve the CRM platform. With your technical skills you can create and maintain system interface diagrams, functional designs and technical specifications. Are you looking for a role in which you collaborate with vendors and information technology to prioritize, launch and implement new tools and system enhancements? Then this might be the perfect opportunity for you!
What skills do you need to be successful?
Preferably we are looking for someone specialized in Veeva CRM, with experience in Pharma industry and we will consider candidate as well with Salesforce and Veeva Vault expertise. If you have experience with those capabilities, please feel free to apply for this position. Amgen is stimulating employees to develop themselves, and this is one of those opportunities!
Bachelor level education;
At least 5 years of experience in a technical admin / developer role;
Specialized in Veeva CRM;
Integration experience with Veeva CRM and Salesforce Marketing cloud connector;
Proficiency in Salesforce Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Approvals, Workflows, Validation rules, Reports, Dashboards and Tasks;
Experience with SFDC Lightning components;
Experience with Agile development practices;
Able to work both independently and in a team;
Ability to meet deadlines and schedules and be accountable;
Experience with system and application monitoring;
Excellent Oral & Written Communication Skills and an ability to work directly with users to refine business requirements;
An energetic and self-motivated approach to solving problems and driving solutions;
Affinity to work in a DevOps environment and Agile mind set.
Why should you join Amgen?
As a Fortune 150 company operating in nearly 100 countries around the world, we invest in highly skilled, dedicated and collaborative individuals who are ready to contribute to our mission in meaningful ways and make a difference in the lives of our patients.
We offer a permanent contract within a growing international company. With an on-site GYM, sports fields and in-house catering service, Amgen creates an inspiring work environment with a focus on vitality! Are you looking to develop your career? With our Career Development Program, we support our employees to reach their goals. We offer a competitive salary, including a bonus structure and fixed 13th month. Our employees are eligible for our Long-Term Incentive Program (Amgen Stock) and we offer a collective health insurance with a monthly contribution from Amgen.
An online assessment is part of the recruitment process.
Due to our relocation policy, for this vacancy, we can only consider candidates who reside in the Netherlands or candidates who live on a commuting distance from Amgen Breda.
If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.