Amgen Jobshttp://www.amgen.jobs2012-05-27 00:52:14.993794USAThousand OaksAuto req 15737BR Job Posting Title Finance Sr Manager -- IT Vendor Management Office Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description This role reports into the lead of the Vendor Management Office VMO Lead, is an integral part of the overall Service Management and Governance (SM&G) team, and a resource for team members for pricing, new work, extensions of scope, and other financial analysis. The Finance Sr Manager is accountable for assuring the accuracy and audit ability of all financial transactions related to the outsourced IT environment, and to make certain the proper financial controls are in place for the term of the agreement. This role is responsible for establishing and coordinating all SM&G organization budgets and reviews of business cases for business unit IT projects to ensure financial viability. The Finance Sr Manager is accountable to ensure accuracy of all Service Provider charges, retained expenses and pass-through expenses. The Finance Sr Manager is responsible for providing regular IT financial reporting, including budgeted vs. actual expenses, forecasts, and financial trend analysis. The Finance Sr Manager is also responsible for ensuring that the appropriate investigation and validation processes are established to handle financial variances in forecasted expenses or usage. The Finance Sr Manager will also work with other SM&G team members and lead or participate in such activities as: contract negotiations, vendor reviews, special projects, benchmarks and audits, root cause analysis and other assignments as needed. This position works closely with the Contract Management Sr Manager, Contract Executive, other IT organizations and key Service Providers to ensure overall operational excellence and customer satisfaction. Provides direction and leadership to ensure that proper financial controls are in place for the term of the contract. - Establishes and maintains consistent methodologies for performing financial business reviews on effectiveness of the Service Provider relationship - Ensures compliance with GAAP and Client’s internal accounting policies - Ensure compliance with tax laws - Ensure SOX control framework implemented and continuously reviewed if applicable - Ensure Service Provider implementation of required SOX controls if applicable Develops, administers, controls and optimizes total cost of sourcing in line with the business and sourcing targets: - Plans and manages budget/ forecast - Investigates and resolves variances in forecasted expenses or usage - Manages variance in planned expenses or resource usage - Controls global sourcing budget and manages financial data and reporting - Manages any global special project budget in conjunction with the Sourcing Executive Ensures accuracy of all contract-related charges - Monitors and audits all monthly charges to ensure accuracy of Service Provider charges, Client-retained expenses, and pass-through expenses - Investigates and resolves discrepancies Ensures timely payment of Service Provider invoices - Establishes and maintains the charge-back process and system - Ensures timely and accurate payment of Service Provider invoices - In conjunction with the Service Management & Governance Executive and Contract Manager, ensures identification and collection/payment of any performance credits or other sums due/payable - Manages and controls the financial implications of contractual obligations Provides direction and support in the financial aspects of contract negotiations - Ensures overall effectiveness of the financial side outsourcing efforts - Serves as the liaison between outsourcing organization and other corporate entities on finance-related outsourcing issues - sures compliance with corporate policies and reporting requirements Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree or & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications Bachelor Degree in Accounting/Finance Eight years of financial accounting experience MBA/CPA certification Thorough understanding of Outsourcing Services Agreements, Financial Analysis, Cost Accounting, Cost Models, Cost Allocation processes, and Economics Understanding of IT services such as computer/infrastructure services and telecommunications services; pricing models, and resource units (measures of service utilization) Financial and Process skills; an understanding of the company's financial practices and goals – including drivers of process costs, ability to work with supplier to ensure effective cost solutions and agreed upon service level agreements Knowledge of Business Unit’s business environment, service requirements and culture Demonstrated ability to manage a large budget and exercise fiscal responsibility Demonstrated ability to assess needs, creatively approach solutions, decide and influence appropriate courses of action. Strong persuasion and problem resolution skills Service provider/vendor management experience Strong verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to senior leaders Strong collaboration and partnering skills Working knowledge of applicable Sarbanes-Oxley regulations Working knowledge of any other biopharmaceutical industry2012-05-23 18:45:31United StatesAmgenCalifornia15737BRCAThousand Oaks, CA28892005http://www.amgen.jobs/xml/28892005/jobUSAThousand OaksAuto req 15742BR Job Posting Title Contract Management Sr Manager -- IT Vendor Management Office Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description This role reports into the Vendor Management Office Lead, works with the Various IS Operational leads and the Governance Services Team and is ultimately responsible for a contract or given set of contracts. This person acts as the one escalation point for any issues related to the contract(s) they are assigned. In addition this person is responsible for the overall relationship and performance of the Service Providers. The Contract Management Sr Manager is accountable for managing all aspects of the client’s contractual agreement(s) with the Service Provider on behalf of the client and client business units. The Contract Principal works in close collaboration with Governance Services (ISG), Legal, ISGS, Service Delivery and Finance to: maintain a thorough knowledge of all aspects of the contract; modify the contract as needed; educate client leadership on the client’s and the Service Provider’s obligations within the overall agreement; report on the status of these obligations; manage issues related to the contract; and assist in interpreting the contract as needed. The Contract Principal will also work with ISG on negotiating amendments to the Contract. In cases where contract terms are in dispute between the client and the Service Provider, this role is the subject matter expert advocate for the client. The Contract Management Sr Manager: Manages overall compliance with contractual terms & conditions with the support of ISG: - Develop tools to support the Service Delivery and Governance teams, specifically the Deliverables & Obligations trackers, and refresh these as the contract evolves over time - Develops a Deliverables & Obligations Tracker, establishes a process for D&O tracking, assigns D&O responsibilities and manages the client and Service Provider compliance with obligations on an ongoing basis - Monitor and maintain the Service Provider and Client’s compliance with contract terms and conditions, commitments and notifications - Manages the end-to-end Supplier Audit process; ensures that appropriate audit controls are in place for Service Provider’s processes and invoices, in accordance with the process established in the Client’s Policy & Procedures Manual - Potentially manages Service Provider exit Guards the relationship with the Service Provider with support of ISG: - "Guards and owns the integrity of the pricing schedules and mechanisms and ensure they are fit for purpose" - Evaluate Performance Credits and approve any action plans resulting from critical service performance failures - Manages any re-pricing making use of existing contractual mechanisms for cost/price change Is responsible for contract maintenance with the support of ISG: - Manages the end-to-end lifecycle process of Contract Change from development through to execution, including obtaining the relevant stakeholder approvals; - Initiation + preparation of change request - Impact assessment and prioritization - Final approval - Physical update of contract - Evaluates innovation gain sharing mechanisms, and assures their alignment with the agreed-upon principles of innovation Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree or & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications Bachelor’s plus Eight years developing and managing contracts, procurement or other sourcing experience Understanding of IT services such as computer/infrastructure services and telecommunications services Extensive experience with negotiation with third parties Excellent verbal and written communication skills – with various levels of organization Change management and facilitation skills Proven ability to manage the development, implementation and ensure adherence to processes People management and collaboration skills Firm but fair mindset Working knowledge of any other biopharmaceutical industry2012-05-23 18:44:37United StatesAmgenCalifornia15742BRCAThousand Oaks, CA28891970http://www.amgen.jobs/xml/28891970/jobUSAThousand OaksAuto req 15090BR Job Posting Title Principal IS Architect - Principal Design Engineer Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description Job Summary The Principal Design Engineer for Amgen's Enterprise IS Technology Services (EISTS) Design & Engineering is part of a team responsible for the development, delivery, and life cycle of all Amgen IS Infrastructure technologies. Multiple cross-disciplinary experts are being sought to provide Engineering direction across the Infrastructure organization in their areas and relationships to other areas. This position will deliver timely designs and implementations from the existing technology portfolio, create new solutions, and maintain the technology portfolio life cycle. Job Responsibilities • Be accountable for developing, delivering and maintaining an integrated set of designs, detailed specifications, roadmaps and program delivery for solutions from their areas. • Ensure the relevance and completeness of designs and delivered solutions to EISTS service owners. • Accountable to ensure IS projects leverage and maximize value Engineered solutions from their portfolio of technologies through strong collaboration within EISTS and across IS. • Provide technical leadership and implementation support to projects requiring cross-functional integration expertise, including co-development of project plans. • Lead the introduction of new EISTS Technologies into their portfolio to enable business value driven innovation while maximizing organizational effectiveness and efficiency. • Maintain the technology portfolio life cycle for their areas within EISTS, including driving the retirement of obsolete or declining technologies and delivery of successor technologies to enable efficient service provision and minimize risks. • Lead alignment of services and operations for their areas within EISTS, to increase efficiency and reduce the risk of unmanaged faults in the service and operational pipeline. Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications • Master’s degree • Bachelor’s Degree in Information Systems, Computer Science, or Electronics • 10 + years experience working within Information Systems • 7+ years experience delivering large and small IS infrastructure technology solutions in global companies using Information Technology and Services in regulated environments. Additional experience with technology supply and sourcing companies a plus. • 5+ years developing integrated business-to-business and business-to-consumer solutions, including detailed technical experience with key Internet technologies and protocols • 5+ years experience with service design and operational alignment. Specific experience applying ITIL to infrastructure service delivery and operation is a plus • 5+ years biotechnology or pharmaceutical experience are a plus. • Strong leadership and communication skills to convince all stakeholders on programs and portfolio investments. • The ability to function in multiple roles based on project demands. • Strategic delivery experience and ability to facilitate alignment and investment across multiple geographies, functions, and disciplines. • Excellent oral, written and interpersonal communication skills. • Experience with a range of IT service, architecture, engineering, and design frameworks and languages • This position requires a senior and credible IS Infrastructure technology design and delivery engineer, with broad experience and demonstrated success. It requires a passion for Information Technology and engineering, in depth understanding of Infrastructure technologies, of technology integration, and of industry practices. • Learning agility, technical excellence, discipline and the capability to engage and collaborate across the IS Function in a relationship based organization to drive change and continuous improvement at all levels are essential attributes. • This individual will leverage his/her extensive experience in designing and delivering global information infrastructure systems in a regulated environment for the Enterprise and a diverse range of specialized business needs and partner with business IS and other Enterprise shared services2012-05-20 19:42:38United StatesAmgenCalifornia15090BRCAThousand Oaks, CA28824682http://www.amgen.jobs/xml/28824682/jobUSAThousand OaksAuto req 15091BR Job Posting Title Principal IS Architect - Principal Design Engineer Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description Job Summary The Principal Design Engineer for Amgen's Enterprise IS Technology Services (EISTS) Design & Engineering is part of a team responsible for the development, delivery, and life cycle of all Amgen IS Infrastructure technologies. Multiple cross-disciplinary experts are being sought to provide Engineering direction across the Infrastructure organization in their areas and relationships to other areas. This position will deliver timely designs and implementations from the existing technology portfolio, create new solutions, and maintain the technology portfolio life cycle. Job Responsibilities • Be accountable for developing, delivering and maintaining an integrated set of designs, detailed specifications, roadmaps and program delivery for solutions from their areas. • Ensure the relevance and completeness of designs and delivered solutions to EISTS service owners. • Accountable to ensure IS projects leverage and maximize value Engineered solutions from their portfolio of technologies through strong collaboration within EISTS and across IS. • Provide technical leadership and implementation support to projects requiring cross-functional integration expertise, including co-development of project plans. • Lead the introduction of new EISTS Technologies into their portfolio to enable business value driven innovation while maximizing organizational effectiveness and efficiency. • Maintain the technology portfolio life cycle for their areas within EISTS, including driving the retirement of obsolete or declining technologies and delivery of successor technologies to enable efficient service provision and minimize risks. • Lead alignment of services and operations for their areas within EISTS, to increase efficiency and reduce the risk of unmanaged faults in the service and operational pipeline. Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications • Master’s degree • Bachelor’s Degree in Information Systems, Computer Science, or Electronics • 10 + years experience working within Information Systems • 7+ years experience delivering large and small IS infrastructure technology solutions in global companies using Information Technology and Services in regulated environments. Additional experience with technology supply and sourcing companies a plus. • 5+ years developing integrated business-to-business and business-to-consumer solutions, including detailed technical experience with key Internet technologies and protocols • 5+ years experience with service design and operational alignment. Specific experience applying ITIL to infrastructure service delivery and operation is a plus • 5+ years biotechnology or pharmaceutical experience are a plus. • Strong leadership and communication skills to convince all stakeholders on programs and portfolio investments. • The ability to function in multiple roles based on project demands. • Strategic delivery experience and ability to facilitate alignment and investment across multiple geographies, functions, and disciplines. • Excellent oral, written and interpersonal communication skills. • Experience with a range of IT service, architecture, engineering, and design frameworks and languages • This position requires a senior and credible IS Infrastructure technology design and delivery engineer, with broad experience and demonstrated success. It requires a passion for Information Technology and engineering, in depth understanding of Infrastructure technologies, of technology integration, and of industry practices. • Learning agility, technical excellence, discipline and the capability to engage and collaborate across the IS Function in a relationship based organization to drive change and continuous improvement at all levels are essential attributes. • This individual will leverage his/her extensive experience in designing and delivering global information infrastructure systems in a regulated environment for the Enterprise and a diverse range of specialized business needs and partner with business IS and other Enterprise shared services2012-05-20 19:42:07United StatesAmgenCalifornia15091BRCAThousand Oaks, CA28824681http://www.amgen.jobs/xml/28824681/jobUSAThousand OaksAuto req 15746BR Job Posting Title Specialist IS Bus Sys Analyst Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description This position will be part of the Information System Global Regulatory Affairs and Safety team within the Development Information system (Dev IS) function and will be responsible for management of the Global Regulatory Affairs and Safety (GRAAS) system solutions. This position will serve as a liaison between Safety business function and Information system team and to provide technical solutions to the GRAAS business function. The primary responsibilities of this position will be to support and drive the following: • Partner with Amgen Safety Globally to translate high-level business requirements into functional specifications for system implementation and configuration. • Communicate and manage the client area expectations in the delivery of solutions. • Develop requirements and design artifacts including architectural components • Develop system testing and validation strategy • Provide technical support to implement application software changes • Manage system maintenance downtime needs between the user community and system support personnel • Partner with IS shared service group to manage the safety platform • Participate in Incident and Problem Management functions for incidents related to safety platform • Liaise with vendors to obtain resolution to technical application issues • Responsible for planning and execution of annual Disaster Recovery exercise for safety platform. • Lead the system upgrade effort including planning, documenting and implementing. • Following Amgen change management process, manage indentified issues/incidents from production system(s), perform root cause analysis and provide appropriate resolution. • Organize and lead meetings of cross functional IS and supplier support groups. Will be expected to develop recommendations and lead the implementation of improvements in documented practices and reports. Basic Qualifications Doctorate degree OR Master’s degree & 3 years of directly related experience OR Bachelor’s degree & 5 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications This position requires advanced knowledge and proven skills in administration and management of drug safety systems; a proven record of leading changes and delivering software solutions by working in a highly regulated and service oriented environment; and in depth knowledge and understanding of information system infrastructure. Requires a candidate with experience in all aspects of SDLC from requirements, design, testing, strong business analysis and data analysis. • Experience of working on major programs/projects that involved multiple stakeholders from inception to completion • Knowledge of SDLC and must have experience in a highly regulated environment closely with quality and validation • Strong analytical skills, good at system design and architect • Working knowledge of RDBMS, such as Oracle; advanced experience of writing SQL queries and developing functions/packages with PL/SQL • Knowledge of database and data warehouse modeling • Familiar with change control process; experience of maintaining and supporting systems • Experience with Oracle Argus Suite is preferred. • Good documentation and communication skills • Must be capable of prioritizing tasks and multi-tasking in an environment that can require changing and varied demands from ad hoc reporting to management to engaging development staff at a technical level to resolve issues and meet release schedules. • Demonstrate learning agility • Should be self motivated and a quick learner2012-05-17 20:57:34United StatesAmgenCalifornia15746BRCAThousand Oaks, CA28771039http://www.amgen.jobs/xml/28771039/jobUSAThousand OaksAuto req 15349BR Job Posting Title Dir Information Systems (Quality Lab Systems) Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description The Director of Information Systems Quality Lab Systems (within OIS) will be responsible for the successful management and execution of all the IS activities supporting the Quality Control (QC) within the Operations Quality organization. The key focus area will be the leadership and management of our Quality Lab Systems Portfolio, which includes LIMS with Stability Management, LMES (Electronic Notebook) with Consumable Inventory Management, and CDS systems. The person in this role will lead the Corporate Quality Lab IS team that supports the AMGEN QC Network globally. The person will have direct client executive relationship management responsibility with Amgen Corporate QC executive as primary client, as well as site business executives as stakeholders of the delivered systems and solutions. This person will become part of the overall Global OIS Leadership team and will have opportunities to lead strategic issues and/or to help influence corporate/global wide directions within OIS. This position will be based in Thousand Oaks, California and travel at various times is anticipated to be approximately 20% to support globally distributed staff and portfolio execution. Specific Responsibilities are: • The Director will manage a staff of Lab Systems Analyst distributed globally across Amgen locations, in delivery of Lab Systems services utilizing and enhancing the Lab Systems Global Delivery Model and Business Practices. The Lab Systems portfolio spans across both Commercial and Clinical areas and includes a mix of facility expansions, systems upgrades and new construction projects. Oversight responsibilities will include individual project governance with stakeholders and service providers including business case justification, scope, schedule, resourcing, application of technology, reporting as well as portfolio level demand management, resourcing, reporting and prioritization with clients. • This person will be responsible for developing and driving the overall global Quality Lab Systems Project Portfolio, including the governance and budget strategies that can deliver the global portfolio. • This person will also be responsible for developing and driving a global IS Support Model (for day-to-day operations, software product roadmap, and life-cycle management) for the lab systems; one that will leverage the existing Global external partnerships, IS network and staff at each of the major Operations sites. • The candidate must be able to influence the development of business area strategy where appropriate and be expected to partner with key stakeholders to drive the lab systems roadmap and its’ evolution looking ahead to Quality’s strategy. • The individual will develop and chair the Amgen’s Lab Systems network through a cross site and cross functional team setting, and will participate in several Global QC forums representing the voice of Amgen Lab Systems network. • The individual will also manage key strategic supplier relationships from both product and services side as required. • The individual will ensure compliance with Amgen and industry practices, policies, procedures, legal requirements and goals of project sponsors and approved methodologies with supporting documentation and monitoring. • Continuously drive improvement processes & governance for IS in support of QC organization Basic Qualifications • Doctorate degree & 4 years of directly related experience OR •Master’s degree & 8 years of directly related years experience OR •Bachelor’s degree & 10 years of directly related experience • AND 4 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources Preferred Qualifications • Advanced degree in Computer Science, Engineering, Life or Physical Sciences, or Business (MBA) • 12+ years of biopharma experience with 15+ years experience in operations/manufacturing/clinical manufacturing/IS, including cGMP regulated environments • 5 years of supervisory experience with demonstrated skills in staff motivation, coaching/mentoring and professional development. • Experience working cross-functionally and building collaborative working relationships; interfacing effectively with Operations and IS Senior and Executive Management to resolve issues • Excellent communication capabilities vertically and horizontally. • Ability to deal with complexity and ambiguity, ability to see the big picture, ability to collect, digest and assemble information to enable relevant business analyses and facilitate decision-making • Certified or experience in process improvement methodologies such as Lean/Six Sigma • Facilitation/ Planning / Negotiation / Coaching & Project Management skills • Results oriented, strong adherence to timelines and ability to maneuver in large corporate setting • Excellent ability to translate knowledge and build high performing teams • Demonstrated working knowledge on automation systems & manufacturing information systems in cGMP regulated environments, FDA cGxP and 21 CFR Part 11 regulations, software development lifecycle and system validation. • Demonstrated working knowledge of enterprise business systems delivery, support and service ownership in the areas of Manufacturing, Supply Chain, Quality, Laboratory, and Engineering. • ERP experience is a plus.2012-05-16 19:08:38United StatesAmgenCalifornia15349BRCAThousand Oaks, CA28737808http://www.amgen.jobs/xml/28737808/jobUSAThousand OaksAuto req 15677BR Job Posting Title Specialist IS Architect - Unified Communications - Microsoft Lync / Cisco Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description Job Summary Service Manager responsible for defining, developing the delivery and the support of the Unified Communication technologies at Amgen. A key deliverable will be developing a long term roadmap for the deployment of Unified Communications (UC) at Amgen. Daily oversight and operations of Amgen’s Unified Communications Services and infrastructure, resolution of escalated Service issues and oversight and guidance of Level 2 support staff. Candidate will operate from Amgen’s Thousand Oaks, California, location. A critical part of the role will be to ensure operational support is defined and implemented in the most effective and efficient manner. Job Responsibilities • Owner of the UC Service delivery strategy • Define and Communicate to staff the UC Service” o Ensure training and education is available and in place. • Responsible for defining, maintaining and roll out of the UC strategy roadmap o Define UC equivalent operational model of existing services o Development and implementation of roadmap for 2012 • Responsible for the delivery and support of the Lync IM and Presence service globally o Define/enhance current operational support model • Responsible for the delivery and support of the UC Enterprise Voice and Conferencing service to existing pilot projects. o Plan for future expansion based on roadmap. o Plan to enhance current operational support model based on expansion • Develop and maintain Service Catalog description of the Service • Communication and promotion of the service to clients to ensure use cases are identified to ensure the service continues to meet client needs • Financial responsibility for Operational/Project budget Basic Qualifications Doctorate degree OR Master’s degree & 3 years of directly related experience OR Bachelor’s degree & 5 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications • College Graduate, preferably in Telecommunications, Networking or Computer Sciences • Minimum 10 years experience PBX/VOIP including Nortel and Cisco environments • Management of project teams of 5 or more staff • Delivery of Telecom/VOIP services to 30,000+ environment • Minimum 3 years Microsoft Lync IM and Presence, Video and VOIP experience • Minimum 3 years Unified Communications and collaboration including Lync or Cisco call center manager • Minimum 3 years experience working in Biotechnical, Pharma or related industry • Minimum 5 years experience with call center solutions • Minimum 5 years project management or direct management responsibilities • Strong written and verbal communications skills, including the ability to converse with both technical and non-technical users • Working knowledge of Word, Excel, Outlook, SharePoint, File Maker Pro, Visio and other standard” business software platforms2012-05-16 19:06:30United StatesAmgenCalifornia15677BRCAThousand Oaks, CA28737717http://www.amgen.jobs/xml/28737717/jobUSAThousand OaksAuto req 15692BR Job Posting Title Sr Project Manager - IS Application Hosting Services Infrastructure Group Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description The Senior Project Manager position resides in the Application Hosting Services (AHS) infrastructure group within Amgen and provides an exciting opportunity to work in a leading biotechnology company that uses cutting edge research to discover, develop, manufacture, and deliver innovative human therapeutics. The AHS group is responsible for designing, testing, implementing, and operating the shared infrastructure services for Amgen’s worldwide IS needs across such diverse disciplines as storage, virtualization, private and public clouds, database, datacenter management, operating systems, and data protection. The core responsibility of this position will be to plan, manage, and track major projects that use resources across all the AHS disciplines. In addition, the successful candidate will be working directly with Director and Executive Director leadership in planning effective resourcing directions, cost containment, and efficiency strategies in project management and human resourcing. This position is a senior-level opportunity working in multiple disciplines including the following: program and project management, finance, and technical experience in infrastructure technologies and services. Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree or & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications Extensive experience in managing a software development and/or infrastructure engineering development lifecycle using both waterfall and agile methodologies and driving, tracking and reporting on multiple projects simultaneously Proven track record tracking complex projects using industry standard project management software such as Microsoft Project Experience designing, deploying, and maintaining project reporting and tracking system(s) using a self-service web portal where project status can be viewed by interested members of the company Proficient level of scripting, software development, or web service development to deploy and maintain a reporting and tracking portal Demonstrated financial experience in budgeting, tracking, and reporting financial status to all levels of management Strong oral and written communication skills, excellent interpersonal skills, and the ability to interact well with multiple levels of management. Understanding of, and experience with, ITIL 3.0 best practices and enterprise change control procedures. Experience working with different forms of project resourcing strategies, such as vendor outsourcing, staff augmentation, SOW creation, FTE hiring, and matching near-term and long-term human resource planning to project load Demonstrated experience planning complex dependencies into simplified timelines and deliverable schedules, managing rapidly changing priorities, and tracking financial status of many simultaneous projects. Ability to effectively communicate status, progress, issues, and roadblocks in a timely and effective manner to technical engineers, client representatives, and senior and C-level executives. Experience rolling up 25-30 simultaneous projects into an on-line reporting and tracking system where project teams, technical leadership, and client teams can visit the portal to find the status of a given project within a two-day reporting window. A consistent track record of delivering complex technical projects on time and to budget is a must for this role.2012-05-11 18:18:23United StatesAmgenCalifornia15692BRCAThousand Oaks, CA28633343http://www.amgen.jobs/xml/28633343/jobUSAThousand OaksAuto req 15447BR Job Posting Title Senior Manager Information Systems Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description The Senior Manager Information Systems will work in the Engineering Information Systems department within Operations IS (OIS), supporting the Global Engineering function under Operations. He or she will lead a team of IS professionals with overall responsibilities of IS service ownership to implement and support Engineering business systems & solutions that achieve business objectives & strategy, meet user and regulatory requirements, and adhere to approved IS standards and procedures. The candidate will demonstrate an understanding of the functional area business models, processes, and priorities, and leverage that knowledge in the delivery of production support and enhancement of existing systems and the implementation of new IS solutions. He or she will participate in and/or facilitate cross-functional and cross site team meetings to discuss and optimize business process automation and will present key findings to Information Systems and business management. He or she will coordinate the efforts of other Information Systems groups in the delivery of support for the assigned functional areas. Responsibilities include Client relationship management, Portfolio and project management, developing, supporting, and maintaining business & IS Strategy, client service request management, process and systems analysis, requirements elicitation, articulating system solutions and approaches for addressing business needs, and developing and presenting business cases for proposed solutions. Strong emphasis on 'As Is' process and systems mapping, 'To Be' visioning, and identifying and articulating business and IS functional gaps, and Project Management and execution. Responsible for coordinating and working with Amgen IS Shared services groups & supply chain, and external service providers and business partners in support of Engineering IS systems and project portfolio, services optimization, managing service level agreements, internal IS and client coordination, service monitoring and reporting as well as user interface. Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience AND 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources Preferred Qualifications Bachelor's degree in Information Systems, Computer Science, Engineering, Business Administration or the Life Sciences 10+ years of related experience, preferably in the biotechnology or pharmaceutical industries 5+ years of experience managing staff; demonstrated ability to build and lead teams in a staff as well as matrix environment; experience leading large, cross-functional initiatives Strong leadership, communication, project management, analysis, customer service, change management and interpersonal skills Knowledge of and experience in applying mainstream IS concepts, technologies, and methodologies Demonstrated strong process and business analysis skills Excellent verbal, written, interpersonal communication, and presentation skills, including the ability to set managerial context for complex issues Demonstrated ability to facilitate the utilization of IS resources within and between multiple IS organizations to meet business objectives Experience with FDA regulations governing computer system validation and operation Experience in supporting Engineering IS systems covering the following business processes: Maintenance Management, Document/Drawing Management, Capital Planning, Capital Project Management and Controls, Facility Management, Calibration Management, and Global Metrics and reporting Professional certifications related to quality, project management, and/or IT service management, and/or membership in a related professional organization such as ISPE, ISA, PMI, or ASQ Knowledge of the SDLC methodologies including Unified Modeling Language (UML), Rational Unified Process (RUP) Demonstrated disciplined Project Management in IS setting Practical experience in performing audits or supporting regulatory inspections Experience working in a regulated industry, preferably pharmaceutical industry Knowledge and experience in applying FDA cGxP and ISPE GAMP guidance Professional certifications related to quality, project management, and/or IT service management2012-05-01 18:56:06United StatesAmgenCalifornia15447BRCAThousand Oaks, CA28303299http://www.amgen.jobs/xml/28303299/jobUSAThousand OaksAuto req 15493BR Job Posting Title Specialist IS Business Systems Analyst - Field Sales support Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description This Business Analyst within the North American Commercial Operations Information Systems (NACOIS) Field Sales Solutions will be responsible for partnering with the Sales Operations and Field Force to identify business needs and translate them into system requirements that can be successfully delivered by IS. This Business Analyst will manage clients’ demand, represent their interests, and will be accountable for coordinating efforts with vendors and IS partners (Global Commerial Operations IS Shared Services, Enterprise Business Intelligence (EBI)- Center of Excellence, and other Enterprise Systems groups) in the implementation and support of Business Intelligence solutions for Sales Operations and Field. Responsibilities include: • Plan and facilitate end-user sessions intended to surface requirements • Translate business needs into functional/non-functional system requirements • Presents designs, prototypes, and evolving solutions to assist with solution definition • Accountable for documenting detailed business requirements and business rules (use cases) • Accountable for documenting System Requirements Specifications • Analyzes and documents data requirements, flow and interdependencies • Participates in initial solution design • Ensures business requirements are met; participates in design reviews, develops traceability matrices to ensure requirements are developed, tested and delivered • Assesses impact that business requests, process and data changes may have on system(s) • Analyzes and recommend changes to improve business and IS processes • Ensures requests/projects are reviewed and approved through appropriate governance (Reporting Governance, GCOIS Portfolio Management, Global Commercial Operations Senior Leadership Team, ILM) • Acts as a project manager for incremental releases: o Develop project plan and schedule o Escalates and mitigates issues and risks o Consistently communicate the status of projects and requests o Ensures appropriate priorities are assigned to critical tasks o Develops test plan in partnership with IS peers (SIT) and Business (UAT) o Ensures test plan is successfully executed o Ensures clients expectations, project deliverables and milestones are met • Forecasts and proactively communicate resource demand to Enterprise Systems groups • Manages solution testing (IS and Business) and validation efforts • Develops strong subject matter expertise on business processes and related systems, and becomes a trusted partner and advisor to clients and IS partner teams. Basic Qualifications Doctorate degree OR Master’s degree & 3 years of directly related experience OR Bachelor’s degree & 5 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications • Bachelor’s degree in Information Technology, Computer Science, Engineering, or Life Sciences • Master’s degree (Business, Information Systems, Project Management) • 3+ years IS experience working specifically on Business Intelligence (BI) solutions, preferably within bio/pharma industry • IS experience supporting field sales • Professional certifications, such as CBAP, PMP, ITIL, Six Sigma. • Proven analytical thinking and problem solving capability • Excellent oral and written communication and presentation skills with a business partner orientation • Excellent customer relationship and customer service skills • Proven skills in relationship building • Ability to understand clients needs and how technology contributes to the delivery of a product or services • Strong negotiation and influential skills • Ability to multi-task and meet deadlines in a fast-paced, changing environment. Self-starter with hands-on attitude. • Strong project management and organizational skills including effective delegation techniques, strong issues and risk management experience, and strong intra-team coordination skills • Ability to quickly understand new business processes and to recognize the relevant business questions associated with a business process • Ability to lead and influence various constituencies, including clients, other Business Analysts, and Technical Team members • Experience delivering solutions in a mixed-shore managed service delivery model • Experience in facilitating requirements gathering for complex solutions that involve multiple stakeholders and competing priorities • Experience with all technical components of BI solutions, including data modeling, ETL, Reporting and Analysis, Data Quality, etc. • Understanding of basic types of database structures including 3NF, dimensional, and multi-dimensional models • Ability to do detailed data and systems analysis • Ability to write SQL queries • Experience in testing and validating BI solutions • Experience with Informatica, Cognos, Veeva and/or DataFlux.2012-04-28 20:25:59United StatesAmgenCalifornia15493BRCAThousand Oaks, CA28261413http://www.amgen.jobs/xml/28261413/jobUSAThousand OaksAuto req 15509BR Job Posting Title Principal IS Architect (IS Infrastructure Service Manager for External Hosted Services) Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description The primary responsibility of this position is to provide infrastructure service management responsibilities for Amgen applications that are hosted externally (e.g. SharePoint, External Amgen websites.). This position is the focal point for all infrastructure operational activities related to these external hosted Enterprise applications. - Act as an Infrastructure lead for Amgen IS staff that are in the process of engaging an externally hosted environment. o Document and understand the cost associated in integrating with Amgen account provisioning process ( e.g. IDM, LDAP, Account Federation) o Identify the cost of additional network connections that are called out ( WAN) o Understand any inter-independency of the Application Hosting environments (server, database, middleware management) o Understand how changes are implemented (e.g. change control process) o Assure appropriate assessments are complete and adequate, including Architectural and Security assessments - Provide single point of contact and oversight to ensure the following infrastructure items are covered in the contractual agreement: - Redundant infrastructure - Platform operations management - Middleware/database operations management - Change & Release management - Incident & Problem management - Availability, performance and capacity management - Lay out infrastructure roadmap, strategy and guidelines for how Amgen would engage such external hosted environments (e.g. synergy possibilities of multiple services hosted with one vendor) - Standardize solution by developing a checklist or specification, such as providing a standard list of non functional (e.g. infrastructure) requirements. - Collaborate with Global Strategic Sourcing to ensure service contract covers appropriate service levels, metrics, requirements, and financial incentives/penalties for infrastructure related services - Assist with operational escalations as necessary - Work in/with cross functional teams and initiatives Responsibilities also include driving alignment and compliance with existing and new global processes, and ensuring that external hosting environment for infrastructure services are managed in a consistent and disciplined manner. The position will also require an in-depth understanding of the overall infrastructure requirements for external hosting environment, so he/she is effective in working with external vendors and Amgen Infrastructure organizations ( e.g. Data Center facilities personnel, network and storage teams, Identity Management team, and operating system and database teams). Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications Master’s Degree in Computer Science, Information Systems, or Business Administration Extensive domain knowledge 6+ years experience in supporting and managing operations in a globally diverse corporate enterprise environment. Very strong fundamental knowledge of TCP/IP, DNS, and VPN technology Extensive understanding and knowledge working as a network engineer in a large enterprise environment Extensive knowledge in Identity Management support ( e.g. Site Minder, LDAP, AD, Kerberos, Single Sign On and Federation concepts) Good knowledge of server and database administration to support high availability architecture The following certifications are a plus: TCCNA, CCIE, MCSE An in-depth understanding of the overall infrastructure requirements for external hosting environment, so that candidate is effective in working with external vendors and Amgen Infrastructure organizations ( e.g. Data Center facilities personnel, network and storage teams, Identity Management team, and operating system and database teams). Knowledge of IS quality and compliance policies & SOPs Strong oral and written communication skills, excellent interpersonal skills, and the ability to interact well with multiple levels of management. Excellent data-driven problem solving and analytical skills Good organizational skills, and ability to concurrently manage multiple assignments. Experience leading large initiatives in multiple functional areas of a complex organization. Proven experience as part of a high performance team. Understanding of, and experience with, ITIL 3.0 best practices and enterprise change control procedures.2012-04-28 20:25:01United StatesAmgenCalifornia15509BRCAThousand Oaks, CA28261412http://www.amgen.jobs/xml/28261412/jobUSAThousand OaksAuto req 15381BR Job Posting Title Specialist IS Bus Sys Analyst (Web and Collaboration - Sharepoint) Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description The successful candidate will establish and maintain a positive business relationship with managers, staff and external business partners that utilize the COE’s services. He or she will demonstrate a thorough ability to obtain understanding of the functional area business models, processes, and priorities, and leverage that knowledge in the delivery of production solutions to meet client automation needs. He or she will participate in and/or facilitate cross-functional team meetings to discuss and optimize business process automation and will present key findings to Information Systems and business management. He or she will coordinate the efforts of other Information Systems groups in the delivery of support for the assigned functional areas. He or she will: • Understand business requirements and current process and help find ways to improve using OOTB SharePoint functionality. Help business clients learn to construct complex solutions in SharePoint. Balance finding solutions with maintaining client’s ability to understand and support going forward. • May lead Internal SharePoint Technical Consulting team - Lead a team of SharePoint experts to provide internal "consulting" services to business functions across the enterprise • Lead projects involving custom development work for Enterprise Collaboration, Portal, and Extranet platforms • Participate in architecture, strategy and direction for Enterprise Collaboration, Portal, and Extranet platforms • Manage expert SharePoint contract resources hired by the business. Define a stable, realistic, repeatable model for these types of engagements Basic Qualifications Doctorate degree OR Master’s degree & 3 years of directly related experience OR Bachelor’s degree & 5 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications Bachelor's degree in Computer Science, or Master's degree in Computer Science Excellent documentation and writing skills are crucial. The ability to develop, document and communicate processes and follow accepted Amgen IS policies and standards is mandatory. The ability to identify business patterns used for collaboration and translate the patterns into standardized solutions using SharePoint technologies is a key skill set. Ability to use initiative for proactively engaging clients to help them scope their needs and develop solutions is crucial. Candidates must be able to work independently and provide recommendations on strategies for meeting client needs within the scope of the COE’s service offerings. He or she should have the ability to see the big picture and zoom-into specific areas to provide a creative approach to problem solving, innovation and issue resolution. The Candidate should have good interpersonal skills and the ability to communicate and collaborate proactively with others. Candidates should possess a strong ability to learn new technologies, and be able to work in a high pressure, fast paced environment. Experience with software development processes including source code control, functional and performance testing, and technical documentation, as well as, experience managing an enterprise-class system is highly desired. Preferred areas of knowledge: • SharePoint 2007 or SharePoint 2010 • Microsoft SharePoint development best practices (experience using ASP.NET or C#) • Microsoft Online Services (BPOS/Office365) • Building complex OOTB SharePoint solutions with no development • Web technologies (full stack understanding) • CS fundamentals • Project management; team leadership • Vendor Management • Formalized requirements gathering • Design Specifications • Software Development Methodologies • Unit and Integration Testing2012-04-27 20:21:50United StatesAmgenCalifornia15381BRCAThousand Oaks, CA28241202http://www.amgen.jobs/xml/28241202/jobUSAThousand OaksAuto req 15089BR Job Posting Title Principal IS Architect (Enterprise IS Technology Services Principal Design Engineer) - Networking Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description Job Summary The Principal Design Engineer for Enterprise IS Technology Services Design Engineering (EISTS) is responsible for the development, delivery, and life cycle of Amgen IS Infrastructure technologies in networking, firewalls, switches, circuits, VPN, telephony, and all related areas. As a multi-disciplinary expert, the Principal Design Engineer must provide Engineering direction across the organization in their areas and relationships to it from other areas. This position will deliver timely designs and implementations from the existing technology portfolio, create new solutions, and maintain the technology portfolio life cycle. Job Responsibilities • Be accountable for developing, delivering and maintaining an integrated set of designs, detailed specifications, roadmaps and program delivery for solutions from their areas. • Ensure the relevance and completeness of designs and delivered solutions to EISTS service owners. • Accountable to ensure IS projects leverage and maximize value Engineered solutions from their portfolio of technologies through strong collaboration within EISTS and across IS. • Provide technical leadership and implementation support to projects requiring cross-functional integration expertise, including co-development of project plans. • Lead the introduction of new EISTS Technologies into their portfolio to enable business value driven innovation while maximizing organizational effectiveness and efficiency. • Maintain the technology portfolio life cycle for their areas within EISTS, including driving the retirement of obsolete or declining technologies and delivery of successor technologies to enable efficient service provision and minimize risks. • Lead alignment of services and operations for their areas within EISTS, to increase efficiency and reduce the risk of unmanaged faults in the service and operational pipeline. Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications • Master’s degree • Bachelor’s Degree in Information Systems, Computer Science, or Electronics • 10 + years experience working within Information Systems • 7+ years experience delivering large and small IS infrastructure technology solutions in global companies using Information Technology and Services in regulated environments. Additional experience with technology supply and sourcing companies a plus. • 5+ years developing integrated business-to-business and business-to-consumer solutions, including detailed technical experience with all facets of network technologies and all related systems including experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc. • 5+ years experience with service design and operational alignment. Specific experience applying ITIL to infrastructure service delivery and operation is a plus. • 5+ years biotechnology or pharmaceutical experience are a plus. • Strong leadership and communication skills to convince all stakeholders on programs and portfolio investments. • The ability to function in multiple roles based on project demands. • Strategic delivery experience and ability to facilitate alignment and investment across multiple geographies, functions, and disciplines. • Excellent oral, written and interpersonal communication skills. • Experience with a range of IT service, architecture, engineering, and design frameworks and languages, including UML and/or BPMN a plus. • This position requires a senior and credible IS Infrastructure technology design and delivery engineer, with broad experience and demonstrated success. It requires a passion for Information Technology and engineering, in depth understanding of Infrastructure technologies, of technology integration, and of industry practices. • Learning agility, technical excellence, discipline and the capability to engage and collaborate across the IS Function in a relationship based organization to drive change and continuous improvement at all levels are essential attributes. • This individual will leverage his/her extensive experience in designing and delivering global information infrastructure systems in a regulated environment for the Enterprise and a diverse range of specialized business needs and partner with business IS and other Enterprise shared services2012-04-16 20:54:23United StatesAmgenCalifornia15089BRCAThousand Oaks, CA27929900http://www.amgen.jobs/xml/27929900/jobUSAThousand OaksAuto req 15164BR Job Posting Title Sr Associate IS Programmer Analyst (Technical Lead / Lead Programmer) Career Category Information Systems Employee Subgroup Hourly FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description As part of IS Enterprise Application Services organization, the Sr Associate IS Programmer Analyst will lead the design and oversee development of cross-functional, multi-platform application systems. Provide technical and process leadership while partnering with client-facing IS team to drive the tactical delivery of application solutions. Integrate systems across Amgen landscape and services. Lead technical aspects of application evaluations. Sets guidelines based on existing SOPs and standards as to the proper use of application development and integration patterns. Partner with architects, business analysts, system administrators, information security, project managers and other parts of internal solutions delivery and support teams as well as business partners to implement complex solutions. Ensure that the company's computing systems are capable of delivering both the basic functionality as well as all non-functional requirements (e.g. performance, scalability, fault tolerance, disaster recovery). Provide focused consulting services on projects and govern compliance of those projects with architecture standards and roadmaps while ensuring that the design and development teams remain compliant with evolving enterprise standards. Responsibilities: • Evaluate Product/COTS/Technology in partnership with Solution Architecture • Lead the Integration and Implementation of new Software Solutions that spans various Amgen systems and infrastructure • Plan phase/iteration goal and activities with project manager and technical team • Identify risks and mitigations with project manager and technical team • Understand scope and high level requirements and lead the solution elaboration and implementation • Guide project team on elaborating significant architecture risks • Participate in requirements solicitation to better understand system requirements • Own System Design Specification (SDS)/System Detailed Design Specification (SDDS), with input and support from an architect and technical team, coordinating SDS/SDDS review and approval • Identify technical resource/skills needed (Infrastructure, BizTalk, Informatica, Java, .NET, SQL, etc) and work with project manager on resourcing • Recruit, onboard, assign required SOP/training to contract developers • Identify administration/support skills needed (e.g. Server administrator, DB administrator, SSO administrator, Network/Firewall/VPN administrator) and work with project manager on resourcing • Coordinate development tasks (design, unit test, code, source control) and issue resolution among developers • Coordinate implementation activities and issue resolution for system deployment • Own Installation Qualification (IQ) process and documentation, with input and support from technical team, coordinating IQ review, approval and execution • Coordinate technical knowledge transfer with application support for post-go-live support • Occasionally involve in custom/interface development work on projects that require deep technical knowledge and skills (e.g. performance monitoring, early stage prototyping) Basic Qualifications - Master’s degree OR - Bachelor’s degree & 2 years of directly related experience OR - Associate’s degree & 6 years of directly related experience OR - High school diploma / GED & 8 years of directly related experience Preferred Qualifications Bachelor’s degree in Engineering, Information Systems or Computer Science 5+ year’s information technologies industry Experience with RUP or Agile software development methodologies Strong communication and presentation skills Experience leading a team of developers Experience with Microsoft Project or similar project management tools Experience working in a FDA regulated industry such as a pharmaceutical or biotech company Unified Modeling Language (UML) design skills Object-oriented programming (J2EE, Asp.NET, C#) skills Web user interface and Web Services application development skills Relational Database or SQL development skills2012-04-14 06:56:18United StatesAmgenCalifornia15164BRCAThousand Oaks, CA27897902http://www.amgen.jobs/xml/27897902/jobUSAThousand OaksAuto req 14592BR Job Posting Title Sr Associate Training & Development - Information Systems Career Category Information Systems Employee Subgroup Hourly FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description This position -- based at Amgen's corporate headquarters in Thousand Oaks, CA -- will be part of the Information Systems (IS) Learning and Performance Team within the Compliance Organization of Enterprise IS Technical Services and will be responsible for sustainment of multiple training programs, leading continual improvement projects and providing Capital/Expense funded training lead support. The successful candidate will work with IS management, training development vendors, Learning Management System support teams and other training stakeholders and services to drive value-added, effective training programs with industry best practices. Some travel may be required based on specific project assignments. Key Responsibilities • Responsible for supporting training programs based on existing standards to meet client and organizational objectives. • Manages multiple training projects, vendor commitments and internal SME deliverables in support of IS systems, services and compliance requirements. • Interfaces and provides consultative training support for IS Managers in assigned areas. • Provides guidance to IS Staff and Management on use of tools and resources to support internal team knowledge and skill development • Monitors assigned area for training compliance and provides preventative maintenance support. • Maintains course assignment requirements • Oversees training releases and deployments for areas as assigned • Provides Demand Management of inbound training requests and training documentation changes that impact staff. • Interfaces with internal clients to assess and develop effective and quality training deliverables. • Reinforces adherence to training standards. • Maintains and drives continual improvement cycles on training programs for Enterprise-wide systems • Responsible for effective delivery of training as requested. Includes virtual delivery, in-person classroom training and recording. • May participate on global training teams as assigned. • Facilitates the assignment and un-assignment of training courses/modules for staff members. • Provides internal process and knowledge documentation and ensures alignment with IS and Corporate document strategy • Provides quality control over training documentation and maintains training library • Develops and maintains templates for developing training content and assists SMEs, system owners and IS professionals in leveraging templates. Basic Qualifications Master’s degree OR Bachelor’s degree & 2 years of directly related experience OR Associate’s degree & 6 years of directly related experience OR High school diploma / GED & 8 years of directly related experience Preferred Qualifications • Good project management skills • Strong customer service orientation and influencing skills to work directly with client staff and identifying performance needs. • Solid working knowledge on computer software programs including: Word, Excel, PowerPoint, Outlook, and SharePoint. • Ability to deliver training • Experience supporting SAP environment through training or service support • Demonstrates understanding of Amgen’s business and culture, and ability to work effectively with staff at all levels • Technical competency commensurate with assigned area(s) of responsibility • Good interpersonal and presentation skills • Able to accomplish results through own work and through influencing client staff members and management • Able to work in a matrix team environment2012-04-11 22:08:25United StatesAmgenCalifornia14592BRCAThousand Oaks, CA27821421http://www.amgen.jobs/xml/27821421/jobUSAThousand OaksAuto req 15093BR Job Posting Title Director IS (Clinical Operations) Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description The Director IS Clinical Operations will be responsible for the successful management and execution of the IS support activities related to the Process and Product Engineering (P&PE) organization. In this capacity the Director IS Clinical Operations will also provide direct oversight to the services provided in support of the Clinical Manufacturing processes at the Thousand Oaks site. This role will also ensure that other functions at the site, which directly support Clinical Manufacturing, receive IS support such as Pilot Plants and Site Non GMP Engineering. This individual will be responsible for carrying out the IS Project Portfolio the P&PE organization as well the other supporting functions. In addition this position will also oversee M&A Integration activities for any Clinical Sites Travel up to 20%. Responsibilities include: • Continuously drive improvement processes & governance for IS in support of P&PE organization • Drive and Maintain the IS strategy in support of the assigned Client Groups • Successfully lead and build the Clinical Operations IS Team • Create strong partnerships with other Operations IS Sites and linkage with the Corporate OIS team. • Manage multiple integrations Position Specific Tasks: Strategic Influence • Independently determines approach to managing daily operations for assigned areas guided by Amgen policies and management guidance • Interprets and executes policies that directly affect work activities • Develops and communicates plans/objectives to team • Contributes to functional strategy of the supported functions • Delivers results through professional employees and/or skilled technicians • Sets project timeframes and priorities based on project objectives and ongoing assignments • Develops and monitors Department budgets and goals • Provides guidance and technical advice and becomes actively involved as required Relationship focus • This position will have a solid line reporting relationship to the Executive Director of OIS and a dotted line reporting relationship to the Executive Director of Clinical Operations. • Develops relationships with all OIS staff and Site IS staff at various management levels to resolve issues and help staff complete specific phases of projects • Takes accountability of the day-to-day operations of the Clinical Operations IS team • Partners with Corporate OIS functions to ensure alignment on strategy and execution processes • Collaborates with various M&A teams and represents OIS on M&A activities to ensure the Operations function is best represented Leads Clinical Operations IS team • Provides people/performance management, coaching and mentoring of staff • Directs staff on project content/approach. • Builds, maintain, and retain successful team • Manages allocation of the team resources in support of the Client Areas • Elevates issues that may affect successful completion of projects in a timely manner • Focuses on Operational Excellence as a means of driving continuous improvement • Ensures the outmost state of compliance with Policies and SOPs at the ATO site from an IS perspective Basic Qualifications • Doctorate degree & 4 years of directly related experience OR • Master’s degree & 8 years of directly related years OR • Bachelor’s degree & 10 years of directly related experience AND • 4 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources Preferred Qualifications • Bachelor’s degree in Computer Science, engineering, life or physical sciences; • Advanced degree in Computer Science, engineering, life or physical sciences, or business (MBA) • 12+ years of biopharma experience with 15+ years experience in operations/manufacturing/clinical manufacturing/IS, to include cGMP regulated environments • 5 years of supervisory experience with demonstrated skills in staff motivation, coaching/mentoring and professional development. • Experience working cross-functionally and building collaborative working relationships; interfacing effectively with Operations and IS Senior and Executive Management to resolve issues • Excellent communication capabilities vertically and horizontally. • Ability to deal with complexity and ambiguity, ability to see the big picture, ability to collect, digest and assemble information to enable relevant business analyses and facilitate decision-making • Certified or experience in process improvement methodologies such as Lean/Six Sigma • Facilitation/ Planning / Negotiation / Coaching & Project Management skills • Results oriented, strong adherence to timelines • Excellent ability to translate knowledge and build high performing teams • Demonstrated working knowledge on automation systems & manufacturing information systems in cGMP regulated environments, FDA cGxP and 21 CFR Part 11 regulations, software development lifecycle and system validation. • Direct experience with Shop floor Automation systems (DCS, PLC/SCADA, BAS), MES systems, Manufacturing IT infrastructure, and Plant Systems & data integration, and Information Management required. Experience with Emerson DeltaV, Rockwell PLC/SCADA/Batch, OSIsoft PI data historian, Werum PAS/X, MES and BMS is preferred. Experience in other areas of Information Systems supporting manufacturing business unit is a plus. • Demonstrated working knowledge of enterprise business systems delivery, support and service ownership in the areas of Manufacturing, Supply Chain, Quality, Laboratory, and Engineering. • ERP experience is a plus.2012-04-09 21:20:27United StatesAmgenCalifornia15093BRCAThousand Oaks, CA27759051http://www.amgen.jobs/xml/27759051/jobUSAThousand OaksAuto req 14414BR Job Posting Title Principal IS Architect (Enterprise IS Technology Services Principal Design Engineer) - Security Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description This Principal Design Engineer for Amgen's Enterprise IS Technology Services (EISTS)Design & Engineering is responsible for the development, delivery, and life cycle of Amgen IS Infrastructure technologies in identity, business partner connectivity, messaging and communications, security, and related areas. As a multi-disciplinary expert, the successful candidate must provide Engineering direction across the organization in their areas and relationships to it from other areas. This position will deliver timely designs and implementations from the existing technology portfolio, create new solutions, and maintain the technology portfolio life cycle. Job Responsibilities • Be accountable for developing, delivering and maintaining an integrated set of designs, detailed specifications, roadmaps and program delivery for solutions from their areas. • Ensure the relevance and completeness of designs and delivered solutions to EISTS service owners. • Accountable to ensure IS projects leverage and maximize value Engineered solutions from their portfolio of technologies through strong collaboration within EISTS and across IS. • Provide technical leadership and implementation support to projects requiring cross-functional integration expertise, including co-development of project plans. • Lead the introduction of new EISTS Technologies into their portfolio to enable business value driven innovation while maximizing organizational effectiveness and efficiency. • Maintain the technology portfolio life cycle for their areas within EISTS, including driving the retirement of obsolete or declining technologies and delivery of successor technologies to enable efficient service provision and minimize risks. Lead alignment of services and operations for their areas within EISTS, to increase efficiency and reduce the risk of unmanaged faults in the service and operational pipeline. Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications • Master’s degree • Bachelor’s Degree in Information Systems, Computer Science, or Electronics • 10 + years experience working within Information Systems • 7+ years experience delivering large and small IS infrastructure technology solutions in global companies using Information Technology and Services in regulated environments. Additional experience with technology supply and sourcing companies a plus. • 5+ years developing integrated business-to-business and business-to-consumer solutions, including detailed technical experience with key Internet technologies and protocols (e.g. TCP/IP, HTTP, SMTP, DNS). • 5+ years experience with security and identity infrastructure, including LDAP, Microsoft Active Directory, PKI, and SSL/TLS. • 5+ years experience with service design and operational alignment. Specific experience applying ITIL to infrastructure service delivery and operation is a plus.5+ years biotechnology or pharmaceutical experience are a plus. • Strong leadership and communication skills to convince all stakeholders on programs and portfolio investments. • The ability to function in multiple roles based on project demands. • Strategic delivery experience and ability to facilitate alignment and investment across multiple geographies, functions, and disciplines. • Excellent oral, written and interpersonal communication skills. • Experience with a range of IT service, architecture, engineering, and design frameworks and languages, including UML and/or BPMN a plus. • This position requires a senior and credible IS Infrastructure technology design and delivery engineer, with broad experience and demonstrated success. It requires a passion for Information Technology and engineering, in depth understanding of Infrastructure technologies, of technology integration, and of industry practices. • Learning agility, technical excellence, discipline and the capability to engage and collaborate across the IS Function in a relationship based organization to drive change and continuous improvement at all levels are essential attributes. • This individual will leverage his/her extensive experience in designing and delivering global information infrastructure systems in a regulated environment for the Enterprise and a diverse range of specialized business needs and partner with business IS and other Enterprise shared services2012-04-02 23:26:51United StatesAmgenCalifornia14414BRCAThousand Oaks, CA27593255http://www.amgen.jobs/xml/27593255/jobUSAThousand OaksAuto req 14573BR Job Posting Title Principal IS Business System Analyst (Enterprise IS Technical Services Programs Portfolio Planning Senior Manager) Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description The Enterprise IS Technical Services (EISTS) Portfolio Planning Senior Manager is responsible for planning and coordinating resources for all EISTS project resources, reporting to the Executive Director EISTS Programs and Strategy. The position combines both resource planning and execution and financial planning responsibilities. Job Responsibilities: • Coordinates with the Program Leads, Operations Service Owners, and Client Services Managers to develop and manage project and program resources, cost estimates and resource allocation. • Coordinates with Finance and other portfolio governing bodies to keep current the latest estimate annual budgets, resource plans, and other portfolio related activities. • Works with key stakeholders to continuously optimize project resourcing. • Communicates status of overall EAS portfolio and facilitates communication of projects to EISTS leadership and other key stakeholders. • Understands and communicates changes to budget and monitoring processes and deliverables. As required, provides training to EISTS staff on project budget processes. • Develops improvement techniques within Programs management to achieve process efficiencies, innovation, and operational excellence. • Manages the EISTS portfolio using Amgen’s EPPM portfolio management tool. Supports PMs with the creation and editing of projects in the tool. Ensures project change and close out notifications and done in a timely manner. • Facilitates the project resource planning and budget initiation and approval and supports project managers through the capital funding process. Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications • Master’s degree • Bachelor’s Degree in Engineering, Information Systems, Computer Science, Business, Finance or the Life Sciences. • Strong financial background • 5 + years experience working within information systems and/or project management • Strong oral, written and interpersonal communication skills • Knowledge of Amgen Business and IS practices as well as previous experience with global projects • Sound experience managing of IT, business analysis or business change • IT Financial management expertise including competency in business analysis and business case development. • Proven influencer and communicator with stakeholders at all levels. • Delivering results: ability to plan and organize self and work in order to achieve objectives and targets. Is determined to deliver outcomes and is able to overcome obstacles in order to move forward. Accountable for the delivery of outcomes, strives to meet and exceed the expectations of customers. • Influencing and negotiating: can influence and challenge at executive level. • Working with others: ability to work effectively with colleagues, managers, suppliers and stakeholders. Understands the importance of developing effective partnership relationships with key suppliers.2012-04-02 23:25:46United StatesAmgenCalifornia14573BRCAThousand Oaks, CA27593245http://www.amgen.jobs/xml/27593245/jobUSAThousand OaksAuto req 14277BR Job Posting Title Director Information Systems - Enterprise Application Services (Web & Collaboration Services) Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description This Director Information Systems role leads the Web and Collaboration Services Center of Excellence in Enterprise Application Services reporting to the VP IS, Enterprise Application Services. Collaborates with key stakeholders in the business and IS to create, manage and deliver the organization’s web, collaboration and social media strategy. Responsible for the delivery of all IS aspects of the strategy incorporating key business, technology and security drivers to ensure maximum business value. Job Responsibilities: • Provide strategic leadership and direction for the adoption of web 2.0 mobile and social media networking practices and technology. • Collaborate with business and IS stakeholders to establish effective business sponsorship and governance of key collaboration and digital platforms such as MyAmgen and Amgen.com as well as for Amgen external web platforms and associated websites. • Develop, execute and maintain IS mobile and web strategy aligned with business growth and productivity drivers. • Responsible for day to day operations and maintenance of the global web and collaboration platforms. • Manage platform strategy and associated technology lifecycle including regular maintenance and enhancement releases, lifecycle upgrades and continuous improvements to the user experience. • Responsible for the development of effective partnerships with vendors and outsourced providers to ensure enterprise class service delivery related to web and collaboration platforms. • Work with IS Information Security and Enterprise Architecture to ensure security of digital platform and applications. • Manage, mentor and develop enterprise web & collaboration staff to deliver the maximum value from web & collaboration services. • Support and contribute to Amgen’s Information Management Strategy. Design and implement a sustainable content lifecycle process that implements the information management strategy in Amgen’s enterprise web and collaboration platforms. • Collate data and produce reports related to collaboration and social media usage and adoption and present the analysis to management to demonstrate value. • With business stakeholders and Information Security, establish collaboration and social media usage policies and procedures for internal users. • Monitor trends in online community tools, trends, and applications and incorporate as appropriate into IS and business web, collaboration and social media strategies. Basic Qualifications Doctorate degree & 4 years of directly related experience OR Master’s degree & 8 years of directly related years OR Bachelor’s degree & 10 years of directly related experience AND 4 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources Preferred Qualifications Master’s degree Bachelor’s Degree in Engineering, Information Systems, Computer Science, Marketing or Communications 12 + years experience working within information systems and supervising staff Experience deploying web, collaboration and social media platforms in large enterprises Strategic leadership experience and ability to facilitate alignment across multiple geographies Excellent oral, written and interpersonal communication skills Possess functional knowledge or some experience with HTML, knowledge of search engine optimization and tagging, etc.2012-03-27 20:15:57United StatesAmgenCalifornia14277BRCAThousand Oaks, CA27423885http://www.amgen.jobs/xml/27423885/jobUSAThousand OaksAuto req 14453BR Job Posting Title Sr Associate IS Bus Sys Analyst Career Category Information Systems Employee Subgroup Hourly FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description Partner with Quality, Operational Excellence, and Environmental Health and Safety functions managing their overall IS needs. Manage the ongoing expectations and prioritization of functional area requirements. Serve as business analyst engaging with key stakeholders to develop strategic vision, implement process improvements and manage projects within the IS portfolio. Key Responsibilities: • Gather business requirements, provide planning, design review, and lead testing during the implementation/deployment of solutions, enhancements and new releases • Communicate and manage the client area expectations in the delivery of IS solutions • Participate in cross-organizational and cross-departmental meetings to represent both business and IS stakeholders • Coordinate technical resources in the delivery of IS services • Participate in the implementation and/or communication efforts for new programs and processes • Ensuring that IS technologies and processes will be deployed and supported to meet business needs and objectives • Not only recommend appropriate technology, but also provide the organizational understanding to adapt recommendations that can be effectively implemented and adopted Basic Qualifications •Master’s degree OR •Bachelor’s degree & 2 years of directly related experience OR •Associate’s degree & 6 years of directly related experience OR •High school diploma / GED & 8 years of directly related experience Preferred Qualifications •Bachelor's degree in Engineering, Information Systems or Computer Science with 2 plus years related experience required. Advanced degrees and/or Life Sciences experience preferred. •Past experience working in a global environment •Knowledge of the pharmaceutical industry and current approaches to GxP computer related systems •Experience scoping, defining, planning, implementing and documenting business opportunities •Client management skills - ability to work with internal business functions to understand their business processes, manage scope of work expectations and suggest / recommend IS solutions •Ability to function in a matrix team environment •Experience with prototyping approaches to software development •Experience with system design, configuration and business processes in a drug manufacturing environment •Knowledge of technical diagrams, process flowcharting and project management using MS Office applications, including MS Project and MS Visio and similar applications •Proven delivery of a completed system or application as part of a project or developer’s team, preferably with an industry partner •Knowledge of Software Architecture and the structure of software solutions •Ability to master, with minimal support, new IS technologies and processes •Effective written and verbal communication skills •Excellent analytical, problem-solving, business analysis and decision-making skills •Able to multi-task and stay focused on priorities in a fast paced environment to meet deadlines, including the ability to be comfortable and function effectively in an environment of ambiguity •Strong team player who is able to collaborate with colleagues on complex tasks and can use influence to achieve the required results •Understanding of business intelligence and reporting technologies •Ability to participate/support efforts being run across multiple sites to ensure solutions satisfy local requirements •Should have experience with Enterprise systems, validation, testing and change control •Understanding of the ITIL process framework and outsourced resource support models •Knowledge of Rational Unified Process (RUP) and/or experience with formal SDLC project methodologies •Knowledge of IS quality and compliance policies, SOPs and associated documents. •Position may require 10-20% travel2012-03-26 21:52:14United StatesAmgenCalifornia14453BRCAThousand Oaks, CA27400867http://www.amgen.jobs/xml/27400867/jobUSAThousand OaksAuto req 14338BR Job Posting Title Director of Enterprise IS Technology Services Design and Engineering Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description The Director of Enterprise IS Technology Services Design & Engineering is responsible for the development, delivery, and life cycle of Amgen IS Infrastructure technologies. Leading a team of multi-disciplinary experts and providing Engineering direction across the organization, this position will deliver timely designs and implementations from the existing technology portfolio, create new solutions, and maintain the technology portfolio life cycle. Job Responsibilities • Be accountable for developing, delivering and maintaining Enterprise Information Systems Technology Services (EISTS) portfolio consisting of an integrated set of designs, detailed specifications, roadmaps and program delivery for solutions delivered by EISTS, which includes Application Hosting, Networks, End User Technology and Integrated Services. • Ensure the relevance and completeness of designs and delivered solutions to EISTS service owners. • Accountable to ensure IS projects leverage and maximize value Engineered solutions from the portfolio technologies through strong collaboration within EISTS and across IS. • Lead the introduction of new EISTS Technologies into the portfolio to enable business value driven innovation while maximizing organizational effectiveness and efficiency. • Maintain the technology portfolio life cycle for EISTS, including driving the retirement of obsolete or declining technologies and delivery of successor technologies to enable efficient service provision and minimize risks. • Enhance cross IS Technology governance, establish and lead new engagements at both the strategic and the project levels to define and implement a shared technical vision and lifecycle roadmap. Basic Qualifications • Doctorate degree & 4 years of directly related experience OR • Master’s degree & 8 years of directly related years OR • Bachelor’s degree & 10 years of directly related experience AND 4 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources Preferred Qualifications • Master’s degree • Bachelor’s Degree in Information Systems, Computer Science, or Electronics. • 15 + years experience working within information systems • 8+ years experience supervising cross-technology engineering staff on large and small IS infrastructure technology delivery • Meaningful technical design engineering leadership experience with global companies using Information Technology and Services in regulated environments. Additional experience with technology supply companies a plus. • 5+ years biotechnology or pharmaceutical experience are a plus. • Strong leadership and communication skills to convince all stakeholders on programs and portfolio investments. • The ability to function in multiple roles based on project demands. • Strategic leadership experience and ability to facilitate alignment and investment across multiple geographies, functions, and disciplines. • Excellent oral, written and interpersonal communication skills This position requires a senior and credible IS Infrastructure technology design and delivery leader, with broad experience and demonstrated success leading an Infrastructure engineering design and delivery team. It requires also a passion for Information Technology and engineering, in depth understanding of Infrastructure technologies, of technology integration, and of industry practices. Learning agility, technical excellence, technical management, discipline and the capability to engage and collaborate across the IS Function in a relationship based organization to drive change and continuous improvement at all levels are essential attributes. This individual will leverage his/her long experience in designing and delivering global information infrastructure systems in a regulated environment for the Enterprise and a diverse range of specialized business needs and partner with business IS and other Enterprise shared services.2012-03-14 18:24:07United StatesAmgenCalifornia14338BRCAThousand Oaks, CA27135934http://www.amgen.jobs/xml/27135934/jobUSAThousand OaksAuto req 14278BR Job Posting Title Principal IS Business System Analyst (Enterprise Application Services Project Portfolio Senior Manager) Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description Job Summary The Enterprise Applications Services (EAS) Project Portfolio Senior Manager is responsible for providing oversight and coordination for all projects across EAS. The Senior Manager works with the EAS SLT to ensure that the EAS project portfolio aligns with business and IS strategies and priorities to deliver maximum value. The position combines both strategic and advisory elements, as well as hands-on management and analysis activities. Job Responsibilities: • Collaborates with the EAS leadership, CFIS, project managers and system owners to develop and manage project and program budgeting, cost estimation approaches and resource allocation for EAS. • Collaborates with EAS leadership, EAS project managers, Enterprise-wide Portfolio Management group and other portfolio governing bodies by participating in and supporting the latest estimate annual budgeting process and other portfolio related activities. • Works with EAS leadership and key stakeholders to prioritize EAS projects based on changing functional needs, resource capacity, and risk exposure. • Works with EAS leadership and project managers to develop resourcing strategies to ensure optimum support for projects and for the day to day operational activities. • Communicates status of overall EAS portfolio and facilitates communication of projects to EAS leadership and other key stakeholders. • Delivers portfolio level planning and reporting, while ensuring projects are aligned with the business and IS strategies. • Maintains overall project budgetary oversight responsibility for EAS. • Understands and communicates changes to budget approval and monitoring processes. As required, provides training to EAS staff on budget processes. • Communicates and monitors due dates for portfolio related deliverables. • Develops improvement techniques within portfolio management to achieve process efficiencies, innovation, and operational excellence. • Manages the EAS portfolio using Amgen’s portfolio management tool. Supports PMs with the creation and editing of projects in the tool. Completes project change and close out notifications. • Facilitates the project initiation and approval and supports project managers through the capital funding process. • Supports individual projects by providing advice and guidance regarding project governance, management and benefits realization. Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications • Master’s degree • Bachelor’s Degree in Engineering, Information Systems, Computer Science, Business, Finance or the Life Sciences. • Strong financial background • 5 + years experience working within information systems and/or project management • Strong oral, written and interpersonal communication skills • Knowledge of Amgen Business and IS practices as well as previous experience with global projects • Sound experience managing of IT, business analysis or business change • IT Financial management expertise including competency in business analysis and business case development. • Proven influencer and communicator with stakeholders at all levels. • Delivering results: ability to plan and organize self and work in order to achieve objectives and targets. Is determined to deliver outcomes and is able to overcome obstacles in order to move forward. Accountable for the delivery of outcomes, strives to meet and exceed the expectations of customers. • Influencing and negotiating: has the confidence and gravitas to influence and challenge at executive level. • Working with others: ability to work effectively with colleagues, managers, suppliers and stakeholders. Understands the importance of developing effective partnership relationships with key suppliers.2012-03-10 18:08:23United StatesAmgenCalifornia14278BRCAThousand Oaks, CA27057976http://www.amgen.jobs/xml/27057976/jobUSAThousand OaksAuto req 14057BR Job Posting Title Principal IS Automation Engineer Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description This role will act as the Operations Information Systems (OIS) automation project leader for site projects including expansions and upgrade activities. The individual will build consensus between the individual requirements of facility management, Corporate Engineering, OIS, and corporate standard architectures to design the project specific automation architecture for project activities. Key Accountabilities: • Automation Project Leader for site projects including expansions and upgrade activities, providing day to day technical leadership to the project team in all project phases (design, delivery, startup, commissioning, validation and operational support • Ensure the project budget, schedule and staffing is commensurate to enabling the Process Control Systems (PCS), Manufacturing Execution Systems (MES), Building Automation Systems (BAS), and Plant Information Systems to attain the performance standards required to support the business objectives. • Act as client interface, point of escalation and resolve client concerns, developing and reporting project results, technical guidance of a project from concept to delivery, detailed project planning, management of suppliers/contractors/Systems integrators/OEMs, system commissioning and validation, technical solution evaluation, schedule tracking. • Lead and manage staff, the jobholder will direct the activity of others in matrix, internal or external reporting relationships • Build strong relationships with stakeholders, contribute to key decision making and influence the development of business area strategy where appropriate. • Operational vendor management and contract negotiations with focus on Automation Systems Integrators and OEM suppliers. • Ensuring compliance with practices, policies, procedures, legal requirements and goals of project sponsors and approved methodologies, develop supporting documentation and monitor budget tracking/ timeliness/ scheduled resources. Basic Qualifications Doctorate degree & 2 years of directly related experience OR Master’s degree & 6 years of directly related experience OR Bachelor’s degree & 8 years of directly related experience OR Associate’s degree & 10 years of directly related experience OR High school diploma / GED & 12 years of directly related experience Preferred Qualifications • Ability to translate strategic opportunities within biopharma and emerging technology solutions into tangible pragmatic executable plans allied to the ability to apply corporate blueprint and standards using business drivers to local business needs and project requirements. • Ability to anticipate, evaluate and resolve multiple, simultaneous project issues, delays and problems by utilizing technical, project management, and business expertise. • Working knowledge of GAMP software development lifecycle, ANSI/ISA-S88 and S95 industry standards and methodologies to establish a PCS, BAS, and MES implementation and Systems Integration that meets Operations' business requirements. • Experience with Rockwell Automation PLC/SCADA/Batch, Emerson DeltaV, OSIsoft PI Data Historian, Werum MES and Siemens BAS is preferred. • Experience with designing information interfaces, data conversion, and network and infrastructure fundamentals.2012-02-29 22:30:20United StatesAmgenCalifornia14057BRCAThousand Oaks, CA26849217http://www.amgen.jobs/xml/26849217/jobUSAThousand OaksAuto req 13541BR Job Posting Title Sr Associate IS Bus Sys Analyst (Web) Career Category Information Systems Employee Subgroup Hourly FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description This role is primarily responsible for working closely with internal Amgen clients, client-facing IS groups, external vendors, and IS partners to oversee & assist development of external websites and associated solutions leveraging the J2EE/.NET stacks that may or may not leverage an underlying Content Management System. Responsibilities include client engagement, monitoring emerging client needs/industry developments, requirements elicitation, process and systems analysis, identification of new capabilities/tools/automation solutions and approaches for addressing business needs, propose changes to existing service components, define standards/guidelines/processes for external website development, and supporting the development of business cases for proposed solutions. Basic Qualifications Master’s degree OR Bachelor’s degree & 2 years of directly related experience OR Associate’s degree & 6 years of directly related experience OR High school diploma / GED & 8 years of directly related experience Preferred Qualifications • Web development experience in J2EE, .NET stacks • Ability to use a Content Management System to deploy/manage website content • Strong web site and page design and layout skills • Web usability • Information Architecture development skills • Search Engine Optimization • Web metrics reporting • Integration with Web Metric solutions • Unit and Integration testing • Implement website security • System analysis, integration • Ability to work with diverse teams • Vendor management • Technical Writing • Process development • Comfortable giving presentations to client groups • Ability to effectively manage client relationships • Ability to quickly adapt to changes in client needs and reformulate plans accordingly • Strong organizational and work planning skills are needed • Competent at using Microsoft Office technologies. • Knowledge in areas: o Information Architecture o Portals & Collaboration Tools o Iterative Development o Formalized Requirements Gathering o Experience with LDAP, VPNs and ASP services also a plus o Development of policies, SOPs and associated documents o Internet protocols including: TCP/IP and HTTP and Web technologies. Strong business analysis skills are required in order to work with client organizations, understand/gather their requirements, lead functional requirements discussions, provide subject matter expertise and authority in defining use or no-use of tools and techniques, and develop/oversee development of solutions. Seeking forward looking candidates who are comfortable with a fast paced service and are able to bring innovation and thought leadership in implementation of technology solutions and tools to meet client and the service’s needs. Successful candidates will possess strong skills in developing test case documentation and have demonstrated the ability to coordinate, lead and document formal testing of IT systems. Excellent documentation and writing skills are key. The ability to document and communicate processes and follow accepted Amgen IS policies and standards is mandatory. The successful candidate will establish and maintain a positive business relationship with managers, staff, and external business partners that utilize the COE’s services. He or she will demonstrate a thorough ability to obtain understanding of the functional area business models, processes, and priorities, and leverage that knowledge in the delivery of production solutions to meet client automation needs. Candidates must be able to work independently and provide recommendations on strategies for meeting client needs within the scope of the COE’s service offerings. He or she should have the ability to see the big picture and zoom-into specific areas as and when needed.2012-02-08 02:39:37United StatesAmgenCalifornia13541BRCAThousand Oaks, CA26389652http://www.amgen.jobs/xml/26389652/jobUSAThousand OaksAuto req 13751BR Job Posting Title Specialist IS Business Systems Analyst (IS Technical Lead / Developer Service-Now) Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description This position will be part of the Technology Services team within the Integrated Service Management function, and will be responsible for providing application and development maintenance and administration support for the Integrated Service Management tool (ISM) This position will be a Developer/Administrator for Service-Now Application and will work as a member of the support team to configure and maintain the Service Management tool. This position will provide technical assistance, workflow development, and software configuration/customization. This may include but not limited to: custom reports, data imports, LDAP integration, custom scripting and third party software integrations. Responsible for the design and development of ITIL tool. Develops design and functional specifications, produces deliverables related to changes or enhancements with the tool. Responsible for Java Scripting and Configuration of tool. May be responsible for gathering, compiling and synthesizing information with regard to technology processes or systems. Includes documenting requirements, design, and producing and executing positive and negative test scripts. Responsibilities will include: - Providing software customization assistance including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations - Answering how to” technical and application configuration questions - Facilitating roll out of new applications and modules - Assisting in troubleshooting patch / release management issues - Aiding in translating business requirements into technical requirements - Helping to implement new functionality including configuration and testing - Writing Custom Reports - Writing application documentation - Implementing new requirements - Maintaining validation and training documentation This position will be expected to develop recommendations and lead the implementation of improvements in documented practices and reports. Basic Qualifications - Doctorate degree OR - Master’s degree & 3 years of directly related experience OR - Bachelor’s degree & 5 years of directly related experience OR - Associate’s degree & 10 years of directly related experience OR - High school diploma / GED & 12 years of directly related experience Preferred Qualifications - Bachelor's degree in Computer Science or related field - Proven skills in Windows Administration and Java Scripting - ITIL tool experience - Experience in all aspects of SDLC from requirements, design, testing, and support - Demonstrated skills in Web Technologies or web-based scripting technology (XML, HTML, JAVA Script, AJAX, CSS, HTTP, SOAP etc.) - Web applications, networks, protocols and email (SMTP, POP3) - The ability to take complex end-user requirements to system requirements to code - Understanding of enterprise IT architecture - Working knowledge of relational databases - Basic understanding of ITIL v3 methodologies Experience in these areas is also preferred: - Web Services integrations - Experience with Service-Now.com configuration or implementation - Experience configuring other SaaS solutions such as Salesforce.com a plus - ITIL Certification - CMDB design and usage experience - Web Services integrations and experience with web services via APIs - Experience with IT Service Management, Service Desk, Asset Management and Change Management - Knowledge of LDAP - Active Directory, eDirectory, OpenLDAP; Discovery Tools; Single Sign-on using: Digested Token, SAML 1.1, SAML 2.0. - Experience in implementing, monitoring, analyzing and supporting IS service management processes/tool - Regulatory processes and controls experience, excellent documentation The following attributes and abilities are also highly preferred: - Self-motivated, a positive can-do attitude & willingness to learn, forward thinking, assertive, and able to focus on finding and developing unique opportunities to create value by enabling and engaging in creative dialogue with various key stakeholders - The ability to work independently and with a team - Strong business analysis, data analysis, and problem analysis skills - Able to organize and schedule tasks, develop realistic action plans incorporating time constraints and task priorities. - Demonstrated ability to successfully negotiate with clients - Strong analytical, leadership, and project management skills as well as strong personal commitment to quality service - Strong presentation skills, interpersonal skills, verbal and written communications skills2012-02-02 01:06:29United StatesAmgenCalifornia13751BRCAThousand Oaks, CA26261227http://www.amgen.jobs/xml/26261227/jobUSAThousand OaksAuto req 12719BR Job Posting Title Sr Associate IS Bus Sys Analyst (SharePoint) Career Category Information Systems Employee Subgroup Hourly FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description Ideal Candidate will be a highly motivated, detail oriented, and self-sufficient individual with strong technical and communication skills to assist in maintaining our SharePoint infrastructure including SharePoint 2010 and SharePoint 2007 farms. As part of the growing Web and Collaboration group, the candidate will work closely with other administrators, developers, architects and business analysts. This position will play a strong technical role in providing SharePoint expertise to the Web Services COE. Responsibilities may include system ownership, custom development, technical troubleshooting, metrics development, basic architectural analysis, and vendor management. Candidates should possess a strong ability to learn new technologies, and be able to work in a high pressure, fast paced environment. Basic Qualifications • Master’s degree OR • Bachelor’s degree & 2 years of directly related experience OR • Associate’s degree & 6 years of directly related experience OR • High school diploma / GED & 8 years of directly related experience Preferred Qualifications Excellent documentation and writing skills are crucial. The ability to develop, document and communicate processes and follow accepted Amgen IS policies and standards is mandatory. Candidates must be able to work independently and provide recommendations on strategies for meeting client needs within the scope of the COE’s service offerings. He or she should have the ability to see the big picture and zoom-into specific areas to provide a creative approach to problem solving, innovation and issue resolution. The Candidate should have good interpersonal skills and the ability to communicate and collaborate proactively with others. Experience with software development processes including source code control, functional and performance testing, and technical documentation, as well as, experience managing an enterprise-class system is highly desired. • SharePoint 2007 or SharePoint 2010 • Formalized requirements gathering • Active Directory or similar authentication protocols • Working knowledge of SQL Server database architecture • Microsoft Online Services (BPOS/Office365) • Microsoft Server Administration • Software Development Methodologies • Unit and Integration Testing • Object-Oriented Programming Languages (i.e. C#) • Web Technologies2011-12-04 19:40:37United StatesAmgenCalifornia12719BRCAThousand Oaks, CA25175614http://www.amgen.jobs/xml/25175614/jobUSAThousand OaksAuto req 11636BR Job Posting Title Dir Information Systems Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description The Director Information Systems will act as the Operations Information Systems (OIS) leader supporting the Manufacturing of the Future initiative to include building of new manufacturing sites as well as modifications of existing facilities. Responsibilities Include: • Leading the application and evolution of Amgen Operations Information Systems S95 blueprint and technical architecture to the manufacturing of the Future facility requirements. • Accountability for delivering the OIS work streams in alignment with the larger program and Amgen IS organization. • Will form and manage strong relationships and work collaboratively with multiple areas across the enterprise to communicate, govern, and deliver the IS scope. • Providing technical & program/project leadership to the project teams in all project phases (design, delivery, startup, commissioning, validation and operational support) as well as IS project manager oversight to ensure the program/project budget, schedule and staffing is commensurate to enabling the manufacturing automation and information systems to attain the performance standards required to support the business objectives. • Influencing the development of business area strategy where appropriate. • Strong program / project management and leadership skills, including but not limited to the following: client interfacing and resolution of client concerns, developing and reporting project results, technical guidance of a project from concept to delivery, detailed project planning, vendor/contract management, system commissioning and validation, technical solution evaluation, schedule tracking. Basic Qualifications - Doctorate degree & 4 years of directly related experience OR - Master’s degree & 8 years of directly related years OR - Bachelor’s degree & 10 years of directly related experience AND - 4 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources Preferred Qualifications - Demonstrated working knowledge of GAMP software development lifecycle, ANSI/ISA-S88 and S95 industry standards and will direct efforts of automation & Information Systems integrators, vendors, contractors, and Amgen teams in the successful execution of efforts by using appropriate development methodologies to establish a Process Automation System, Manufacturing Execution System, IT infrastructure, and Systems and Data Integration that meets Operations' business requirements. - Demonstrated working knowledge on automation systems & manufacturing information systems in cGMP regulated environments, FDA cGxP and 21 CFR Part 11 regulations, software development lifecycle and system validation. - Direct experience with Shop floor Automation systems (DCS, PLC/SCADA, BAS), MES systems, Manufacturing IT infrastructure, and Plant Systems & data integration, and Information Management required. Experience with Emerson DeltaV, Rockwell PLC/SCADA/Batch, OSIsoft PI data historian, Werum PAS/X, MES and BMS is preferred. Experience in other areas of Information Systems supporting manufacturing business unit is a plus. - Demonstrated working knowledge of enterprise business systems delivery, support and service ownership in the areas of Manufacturing, Supply Chain, Quality, Laboratory, and Engineering. - ERP experience is a plus.2011-09-15 19:42:22United StatesAmgenCalifornia11636BRCAThousand Oaks, CA23645739http://www.amgen.jobs/xml/23645739/jobUSAThousand OaksAuto req 11901BR Job Posting Title Principal IS Architect - Data Architecture Career Category Information Systems Employee Subgroup Salaried FT Country (State/Region) United States - California Location (City) Thousand Oaks Amgen Job Description Providing easy access to accurate information is a key source of competitive advantage for Amgen. The Principal IS Architect - Data Architecture role will be responsible for identifying key challenges for easy data access, proposing a strategy for efficient data and information life-cycle management, and driving the execution of this data architecture strategy. This position will leverage existing project opportunities and/or initiating new efforts to make progress toward the target architecture and ensure the consistency of Amgen’s data, business intelligence and application strategies. Job Responsibilities • KEY RESPONSIBILIITY: Perform data modeling, data governance, and data architecture design. • Conduct interviews with business leaders and users to identify information challenges and pain points. • Work with IS and business clients to establish a vision and a target state of enterprise data architecture to address the information challenges and pain points. • Analyze business requirements to assess data implications and develop data lifecycle and integration management strategies • Partner with business users, Client-facing IS teams, project teams, architects, and technical leads to deliver the required information capabilities and utilize information capabilities. • Facilitate data management and data governance for information stakeholders • Provide leadership to the discipline of data architecture and mentor junior staff in the field of data and information architecture Basic Qualifications -Doctorate degree & 2 years of directly related experience OR -Master’s degree & 6 years of directly related experience OR -Bachelor’s degree & 8 years of directly related experience OR -Associate’s degree & 10 years of directly related experience OR -High school diploma / GED & 12 years of directly related experience Preferred Qualifications -Bachelors degree in Engineering, Information Systems or Computer Science -10 years experience in Data Architecture and Governance, Information Management Strategy, and Master Data Management Strategy -5 year experience in enterprise-scale database application design/development or enterprise-scale database management operations -Demonstrated knowledge and experience in Enterprise Architecture strategy and information integration strategies. -Knowledge of life science business process and data desirable -Strong problem solving and interpersonal skills; consulting experience desired -Excellent written, oral communication and influencing skills -Ability to work both independently and as a team member with personnel at all levels in the organizational hierarchy. -Deep technical expertise in data management and data modeling -Demonstrated knowledge and experience delivering projects to meet business needs.2011-08-24 20:15:19United StatesAmgenCalifornia11901BRCAThousand Oaks, CA23225778http://www.amgen.jobs/xml/23225778/job