Amgen Specialist IS Engineer - Middleware in Tampa, Florida

Amgen is seeking a Specialist Information Systems (IS) Middleware Engineer who, along with daily systems management tasks, will support Infrastructure Operations as a Subject Matter Expert having primary responsibility for all activities related to ongoing Enterprise Java Hosting service, support, automation, development, configuration, and operations management in a rotational 24x7 On-Call Support environment. While responsible for ongoing improvement of processes and applying best practices for the environment, the incumbent Specialist IS Engineer will work on Web Server, Application Server and related technologies that will be introduced into the Amgen environment containing WebLogic, Apache, Jboss, iPlanet, Automation via Ansible Tower, Jenkins, GitLab spread across Amgen's Data Center and AWS.

Contributing to the development of the architecture roadmap for Java and Web Hosting, the Specialist IS Engineer will report to the Senior Manager Information Systems in Amgen's Capability Center in Tampa, FL. At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

The Infrastructure Operations team is the global enterprise administration group that manages physical and virtual hosting including private and public cloud hosting options, operating systems, databases, middleware, storage, and backup.

Key activities for the Specialist IS Engineer - Middleware:

Support the Service Owner, peer Full Time Employees, and managed service provider in the development, delivery, and continuous improvement of the technology service ensuring the offering is aligned with the key principles of service ownership listed below:Meets the needs of the business

Cost effective



Reliable and resilient

Perform advanced monitoring, administration, maintenance, and troubleshooting of Java Hosting and Web infrastructure and related Amgen developed solutions while supporting Business Continuity and High Availability

Operate automation solutions and enterprise-wide scripts using tools, then recommend changes to procedures which result in operational optimization

Support the design, then implementation of relevant automation solutions that meet business requirements, are in line with defined strategies and compliance requirements, and are fiscally sound

Support projects from a technical aspect, then provide guidance that includes: reviewing scripts, playbooks, testing solutions, and providing feedback to less experienced technical staff and Managed Service Providers

Contribute to the development of technical standards and policies, while providing leadership in maintaining a server inventory, and system administration processes and procedures

Investigate, then resolve technical issues. Assist or lead Root Cause Analysis reviews, and support audit and security compliance issues (Amgen and government regulations)

Basic Qualifications

Doctorate degree


Master's degree and 3 years of Information Systems and/or Java Hosting/Web Hosting/Linux administration and one or more of Ansible, Python/Jython experience


Bachelor's degree and 5 years of Information Systems and/or Java Hosting/Web Hosting/Linux administration and one or more of Ansible, Python/Jython experience


Associate's degree and 10 years of Information Systems and/or and one or more of Java Hosting/Web Hosting/Linux administration and one or more of Ansible, Python/Jython tool experience


High school diploma/GED and 12 years of Information Systems and/or Java Hosting/Web Hosting/Linux administration and one or more of Ansible, Python/Jython experience

Preferred Qualifications:

Industry Certifications and experience with WebLogic, Jboss or equivalent technologies

Demonstrated experience managing and administering large Java Infrastructure, related services and deployment pipelines with strong knowledge of Web Services, RESTful architectures etc.

Demonstrated in-depth experience in the following:Docker, PaaS, Container Orchestration

Setting and managing Continuous Delivery Pipelines (using tools like Jenkins, Git, Nexus, Maven etc.)

Performance tuning of Java application using APM tools, JVM diagnostics etc.

Configuration Management tools for managing public cloud infrastructure (e.g. AWS, Azure or Google)

Command-line style management utilities, such WLST

Scripting languages, such as bash, python, and jython

Demonstrated experience with Windows/UNIX/Linux Operating systems from a system engineering perspective

ITIL experience and managing regulated systems within Pharma sector

Strong working knowledge of Application Server Clustering and HA configurations

Solid grasp of TCP/IP networking fundamentals

Previous demonstrated analytical, negotiation, presentation, and persuasion skills in a high performance team

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.