Amgen Specialist Human Resources (HR) - Systems and Solutions in Tampa, Florida

Amgen is seeking a Specialist HR - Systems and Solutions who will service as a functional lead in support of the Workday system serving within the Employee Services Group. Acting as the 'face' of the HR Technology team the incumbent Specialist HR will be instrumental to the delivery of high quality and timely service to cross-functional organizations. Acting as the point of contact for at least one or more Workday modules, such as, Human Capital Management (HCM), Recruiting, Onboarding, Talent and Performance Management, Time Tracking etc.; the Specialist HR will perform the configuration updates to the system while coordinating all HR Technology Release planning, analysis and deployment for the functional area of responsibility.

The Specialist HR - Systems and Solutions will report to the Sr. Manager HR - Systems and Solutions based at our Capability Center in Tampa, FL. Our new Tampa Capability Center provides essential services that enable us to better pursue the mission to serve patients. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

Employee Services group is a newly formed organization intended to provide a more cohesive employee services delivery model. Our service scope includes a wide array of employee touching corporate services ranging from; Staffing Operations, Benefits Administration, Payroll, HR Technology, Learning Operations, Mobility, Travel, Expense and Meetings Management among several others. By bringing these services and activities together under one organization, the Employee Services team aims to improve collaboration, share best practices, innovate and streamline processes in these areas for the entire enterprise.

Key Activities for the Specialist HR - Systems and Solutions include:

Research, evaluate, plan, design and deploy technology-related HR initiatives in close collaboration with cross-functional business units: HR Operations, HR Center of Excellence (COE), HR Business Partners and Information Systems and vendors

Act as link between HR Technology team and COE's proactively identifying, recommending HR Technology enhancements across all functional areas i.e. Core HCM, Comp, Recruitment, Talent Management, Payroll, Benefits, etc. while addressing current and future business needs.

Partner with HR Technology provider to accommodate landscape requirements, then evaluate new and enhanced functionality opportunities and impact

Oversee, define and monitor critical path release activities and resolve or escalate issues

Understand and apply Amgen's Information Security and Privacy policies, standards and processes to ensure the confidentiality and integrity of our HR data

Develop high-level plan for implementation in line with the roadmap, while providing thought leadership, guidance and advice within field

Delivery of Workday consultation to the broader HR team serving as Workday Subject Matter Expert - Technical configuration

Provision of training and coaching on Workday best practices

Basic Qualifications

Doctorate degree


Master's degree and 2 years of Human Resources, Information Systems experience


Bachelor's degree and 4 years of Human Resources, Information Systems experience


Associate's degree and 10 years of Human Resources, Information Systems experience


High school diploma / GED and 12 years of Human Resources, Information Systems experience

Preferred Qualifications

8 + years of Global HR Systems experience, preferably Workday

Advanced knowledge and project management experience of Workday business process administration, staffing transactions, and specific functional expertise in Workday

Demonstrated mixture of practitioner and consulting experience in overcoming resistance to change while successfully rolling out new HR Technology in a fast paced, multi-tasking environment

Demonstrated exceptional knowledge of HR technology solutions involving business processes, workflow, and systems implementation

Demonstrated ability to conceptualize impact of changes to system while working in 'perpetual Beta'

Demonstrated success supporting HR, Benefits and Payroll Integrations for a large global company

Demonstrated strong Analytics acumen with an eye for details, as well as, strong problem solving and troubleshooting abilities

Exceptional communication, presentation, and interpersonal skills demonstrating successes with both perspectives of HR and IT while focusing on the overall user experience from a people, process and technology standpoint

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.