Amgen Records and Information Management Compliance Manager in Tampa, Florida

Amgen is searching for a Records and Information Management Compliance Manager who will report to the Compliance Director and will be based in Tampa, FL, at Amgen's new Capability Center. At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

Information management, compliance and security are priorities for companies in light of growing cyber security threats, privacy breaches and increasingly complex regulatory requirements. Information security and compliance teams need to think and act differently in today's business and technology environment, and leaders must fundamentally rethink their approach to risk management, business engagement, operations and staff skills in order to meet these challenges.

The Records and Information Management Compliance Manager will work closely with Records and Information Management (RIM) leadership in Tampa and Thousand Oaks, CA to improve, enhance and modernize records and information management capabilities, stakeholder confidence, and organizational alignment.

Key Responsibilities

Advance global information management policies, controls and services

Evolve records and information management capabilities and practices in support of existing and evolving information and compliance risks

Ensure information related policies comply with HIPAA, PCI, GxP, SOX and other applicable regulations

Monitor records management compliance requirements and controls

Liaise with business units to ensure good information practices and controls are effective and appropriately meet relevant information risk, policy and regulatory requirements

Collaborate with IS teams to drive value propositions for content management, search, analytics, and collaboration systems

Support audit and inspection readiness and response activities to support Federal Drug Administration (FDA) and other health authority inspections, internal audits and internal assessments, and external audits

Socialize and maintain good information management practices, portals, guidance and training across the enterprise

Manage a subset of the day-to-day operations for global RIM services: Records Retention, Data Classification, Offsite Storage, Physical Laboratory Notebooks, Education & Awareness

Support and advise staff globally with best practices for reducing their physical footprint in compliance with policies, procedures, laws and regulations

Basic Qualifications

Doctorate degree


Master's degree and 2 years of Information Management experience


Bachelor's degree and 4 years of Information Management experience


Associate's degree and 10 years of Information Management experience


High school diploma / GED and 12 years of Information Management experience

Preferred Qualifications

Experience supporting effective records and information management policies enterprise-wide

Understands how to guide and educate staff in good information management practices and how to effectively manage their physical and electronic information

Understands data classification, data protection and records retention, what drives each, and how each is important to information management best practices

General knowledge of cybersecurity threats to information

General knowledge of records in the legal process, including hold orders, chain of custody, and data integrity

Experience in biotechnology, pharmaceutical or other highly regulated industry

Ability to identify and inform management of issues that impact records and information management compliance

Experience writing new and evolving existing records and information management policies, and interpret relevant legislation and regulations that drive policy

Customer service experience and management of global information management services

Experience managing vendors

Exhibits strong communication and consulting skills relevant to information management and the management of global information management services

Affiliation with industry records and information management networks and professional associations

Technology savvy, highly collaborative partner, and strategic thinker

Possesses solid project management, process improvement, analytical, and presentation skills

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.