Amgen HR Manager - Benefits Operations in Tampa, Florida

Amgen is seeking a Human Resources (HR) Manager - Benefits Operations who will be responsible for managing benefits operations within the United States interfacing with team members, benefit consultants, administrators, and vendors regarding the development, renewal, plan design, and administration of Amgen's benefit programs. The incumbent will be leading our benefit enrollment processes, acting as a liaison between internal partners and managing relationships with outside vendors/outsourced administrators, including monitoring ongoing plan operation, funding, vesting, compliance and communication with participants. As a member of the Compensation and Benefits organization within the Employee Services group, the HR Manager participates in the implementation and set up of benefits plans, including creation and distribution of benefits information (i.e. SPD's, SAR's)

The HR Manager - Benefits Operations will report to the Executive Director of Benefits, at Amgen's Capability Center in Tampa, FL. At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

Employee Services group is a newly formed organization intended to provide a more cohesive employee services delivery model. Our service scope includes a wide array of employee touching corporate services ranging from; Staffing Operations, Benefits Administration, Payroll, HR Technology, Learning Operations, Mobility, Travel, Expense and Meetings Management among several others. By bringing these services and activities together under one organization, the Employee Services team aims to improve collaboration, share best practices, innovate and streamline processes in these areas for the entire enterprise.

Key Activities for the HR Manager - Benefits Operations include:

Update and maintain health and welfare benefits data, review for accuracy, and run reports using HRIS system and vendor databases

Analyze benefits data for accuracy and making recommendations for improvements

Train HR call-center staff on benefit processes

Ensure that vendor processes are in place and work properly, including payments, reconciliation, and compliance

Assist in the development and updating of benefits interfaces

Monitor, test, and troubleshoot benefit

Interface transmissions between internal systems and vendor systems

Work with other benefits staff to plan and coordinate enrollment activities for health and welfare plans including coordination of system updates with vendor

Assist in integration, merger and termination of benefit plans with divested or newly acquired companies

Basic Qualifications

Doctorate degree


Master's degree and 2 years of Benefits experience


Bachelor's degree and 4 years of Benefits experience


Associate's degree and 10 years of Benefits experience


High school diploma / GED and 12 years of Benefits experience

Preferred Qualifications

CEBS designation, and/or PHR/SPHR

Demonstrated knowledge of multi-state and federal benefit laws and regulations

Demonstrated leadership in the administration and compliance of health and welfare plans including: insured and self-insured programs, non-ERISA plans such as short term disability and life insurance

Demonstrated leadership in the administration and compliance of qualified and non-qualified deferred compensation plans including: 401k plans, profit sharing plans, defined benefit plans, and ERISA Top-Hat Plans

Demonstrated excellence in interpersonal, written, and presentation skills interacting with employees at all levels

Exceptional proficiency in MS Office Suite, especially in Excel

Hands-on, working knowledge of HR systems (SAP), payroll (ADP), and benefit enrollment systems

Demonstrated previous success during dynamic organizational change

Demonstrated ability comprehend, balance, and articulate tactical and strategic planning issues

Demonstrated experience managing priorities across multiple projects and diverse assignments simultaneously

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.