Auto req 11647BR
Job Posting Title Specialist System Administrator - VDI XenDesktop
Career Category Information Systems
Employee Subgroup Salaried FT
Country (State/Region) United States - California
United States - Washington
Location (City) Seattle
Thousand Oaks
Amgen Job Description This position can be located in Seattle, WA or Thousand Oaks, CA.
The primary responsibility of this position is to architect, setup and support a Virtual Desktop Infrastructure (VDI) for a large Enterprise. Candidate will be responsible to work with the desktop team to set up the images and applications needs based on changing business requirements. The Job responsibilities will also include evaluating new features and recommending the solutions to Management from time to time.
Responsibilities will include management, oversight and direct support of specialized systems and applications.
Job Responsibilities
• Interface with customer, technology and business contacts to document customer challenges and requirements.
• Provides Design, implement and optimize technology or process solutions to meet customer requirement for thin client computing.
• Provides technical leadership for design and engineering engagements and for problem/performance issues resolution for all aspects associated with the VDI solution.
• Responsible for ongoing management of VDI infrastructure.
• Performs necessary systems maintenance in accordance with vendor best practices and Company change management policies.
• Designs system migration architecture as required.
• Responsible for runbook design, development, and ongoing updates.
• Responsible for capacity planning and disaster recovery planning and design as applicable.
• Provides ITIL process planning as applicable.
• Recommend changes to procedures which result in operational optimization
• Participate in Root Cause Analysis (RCA) reviews when applicable.
• Rotational 24x7 On-Call Support
Basic Qualifications • Doctorate degree
OR
• Master’s degree & 3 years of directly related experience
OR
• Bachelor’s degree & 5 years of directly related experience
OR
• Associate’s degree & 10 years of directly related experience
OR
• High school diploma / GED & 12 years of directly related experience
Preferred Qualifications • 5+ years as a Citrix/VDI/Virtualization Administrator
• Experience in Design and implementation of Citrix XenDesktop Solution
• Proven knowledge of virtualization technologies – VMWare, XenServer, HyperV
• Proven understanding of XenApp, App-V or other like technologies
• Experience in Citrix installation, application streaming, content redirection setup, ICA files creation, roaming profile management, and folder redirection.
• Mid to senior level programming/scripting
• Experience in installation and monitoring of Application Servers
• Solid grasp of TCP/IP networking fundamentals.
• Multiple years of experience in troubleshooting issues in a fast-paced high-availability production environments with an emphasis on remote "lights-out" management of systems.
• Outstanding troubleshooting ability.
• Certifications in related technologies
• Experience with various MS based applications
• Experience in Application Sequencing with App-v Remote location solutions with App-V Integration with Citrix Xendesktop / Xenapp
• Experience Powershell scripting
• Experience working in a regulated environment (Pharmaceutical industry)
• Virtualization experience (VMware / Hyper-V/XenServer)
• NetApp/SAN storage experience
• Familiarity with SQL Databases or Messaging system solutions
• Excellent data-driven problem solving and analytical skills
• Experience leading large initiatives in multiple functional areas of a complex organization
• Proven experience as part of a high performance team
Ideal candidates should have experience in the life sciences area and is very comfortable with architecture, handling multiple projects and bringing a wealth of ideas on how to accomplish system management tasks for complex systems across multiple locations.
