Amgen Team PA/Team Administrator in Cambridge, United Kingdom

Title: Team PA / Team Administrator

The company:

Amgen is one of the world's largest independent biotechnology companies, with global revenue in excess of $20 billion and over 20,000 employees globally. For more than 30 years, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world.

Amgen Job Description:

The Team PA/Team Administrator is the primary contact for one or multiple departments and coordinates ongoing processes for the Oncology and Prolia team as follows:

Provides administrative support to the Prolia and Oncology Sales team (RAMs and RBMs), Prolia Product Manager,Oncology Senior PMs and works alongside the Oncology and Prolia Marketing Coordinator with regards to congress attendance/support etc.

Processes epayments, manages invoices and ensures the smooth running of the sales force's meetings with customers in line with the DMAF/C3 process

Coordinates local and international meetings; arranges travel, meeting arrangements, visitor accommodations

Financial administration - raises POs in efinity, tracks the status of payments using SAP/ECC

Monitors DOE tracker for the department

EFPIA Disclosure/HCR - logs HCPs who do not wish to disclose payments via sharepoint and tracks/reviews payments in HCR

Book hotels and flights for the team members via Concur

Organises meeting rooms, including logistics, catering and equipment needs

Print materials for the team upon requests i.e certificates for HCP meetings, agendas / timetables for team meetings, documents for managers etc

Regularly on-board new vendors in preparation for payment

Work with HR to help organise interviews when roles come up within the team - books meeting rooms / log candidates in Visitor Net / organises catering / creates interview timetable

Ensures timely coordination of department members' administrative needs

Screens and acts on incoming phone calls and e-mails

Work with Training Manager to ensure successful on boarding of newcomers

Coordinates mailings and courier/deliveries

Process stationary orders, business card orders for the team

Participates in department project teams

Location: Cambridge

Remuneration: Competitive salary and benefits package

Basic qualifications:

High School Diploma

  • Substantial related experience in administrative support role in a corporate/international environment

Experience using MS Office tools

Experience using SAP/eFinity

Fluency in local language (English)

Preferred qualifications:

Prior experience within the pharmaceutical/Biotech industry will be highly regarded

Experience in similar or related disciplinary and/or international environment

Familiarity with terminology of area supported such as Marketing, Medical, Clinical Research, Logistics etc.

Able to work with minimal supervision

Support of a group of professionals ranging in seniority


Communicates details clearly and accurately; both orally and in writing

Modifies communication style as appropriate for the audience; may regularly interact with clients and executives

Identifies and balances multiple priorities and the needs of multiple teams

Takes a proactive approach to identifying breakdowns in service, information flow and process; resolves issues appropriately

Demonstrates a service-oriented approach to all activities

Demonstrates a willingness to learn new approaches and to adapt to change

Leads by example in promoting teamwork

Applies attention to detail

Confidentiality to be maintained at all times