Amgen IT Business Analyst in Breda, Netherlands

Amgen is a values-based organization with a powerful sense of shared purpose toward our mission: to serve patients. We provide the capabilities, resources, and rewards of a global enterprise, while maintaining the entrepreneurialism and pioneering spirit that marked our early days as a biotechnology innovator. We encourage our team members to have fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities such as this job opportunity:

The position:

This IT Business Analyst role is seen as a partner to Amgen Europe's key strategic and ever evolving Medical and Scientific Affairs teams. The successful candidate will be responsible for supporting, and in some cases owning, the planning and management of the delivery of global, regional and local projects and services to them, in line with their capabilities, goals and evolving business requirements. This is achieved through deep understanding of the IT systems delivery lifecycle, as well as the technologies and business processes.

The candidate will ideally require knowledge of the Medical Functions, such as Medical Communications and Medical Affairs, including an understanding of the role of Medical Directors and Medical Liaisons in the execution of company strategy. Of particular importance is an understanding of - and experience with - technologies in support of client relationship management, content and digital asset management, web and mobile tools, and the application of analytics, in a pharmaceutical (validated/GxP) environment.

The successful candidate will be given opportunities to own the delivery of projects, and be given exposure to multiple stakeholders, opportunities and experiences, across the organisation, functionally and geographically; working closely with local, regional and global business partners and IS colleagues.


Working closely with the IT Senior Manager RDI - Europe, the role's responsibilities include:

IT Business Systems Analyst

Able to work across all aspects of IT solutions delivery in a life sciences industry - define, plan, test, deliver, support and validate

Manages requirements to Amgen business area applications from initiation to design ensuring that technical solutions meet business needs

System Owner responsibilities for one or more systems:

Accountable for an IT service or system throughout its lifespan

Ensures development of supporting system documentation e.g. SLAs, DR plans, SOPs, support files etc

Performs role of SME during change control

R&D & IT Functional Responsibilities:

Plans and executes local projects

Tracks and manages: IT related issues; IT identified risks; Improvement initiatives and projects; Support issues deemed critical to the business

Provides second and third line support for Amgen business applications

Mentors and trains department staff members


Bachelor's degree and extensive experience in Information Technology

5 years Business Analysis and Project Delivery/Management

Experience of working independently and as part of a matrix organization, a complex global organization in dynamic and challenging business environments

Experience dealing with senior business stakeholders

Excellent communication skills (oral/written/presentation)

Experience working in a regulated industry (Biotech or Pharmaceutical) and validation/GxP protocols

Fluent in English

Amgen is a Fortune 150 company operating in nearly 100 countries around the world, we invest in highly skilled, dedicated and collaborative individuals who are ready to contribute to our mission in meaningful ways and make a difference in the lives of our patients.

That's why, as a member of the Amgen team, we provide you with valuable opportunities to broaden your experience and maximize your potential. We ensure our staff are equipped to excel today and tomorrow by leveraging state-of-the-art technologies and modern working environments, encouraging open dialogue and professional debate, and collaborating with world-class talent and institutions around the globe. We believe in rewarding those who do rewarding work and are committed to providing careers that can help turn the tide of serious, life-interrupting illnesses.

Please note:

an online assessment is part of our recruitment process.

due to our relocation policy, for this vacancy, we can only consider candidates who reside in the Netherlands or candidates who live on a commuting distance from Amgen Breda.